Adobe Journey Optimizer

I want to know that as we have contextual attribute at a journey level & we can fetch it in a particular journey only no other journey. But do we have anything which on a higher level, that we can fetch in multiple journeys ? Something like a campaign level attribute ?

Hello,  We got stuck with creating custom action to SFMC and would appreciate any suggestions from this group.  1) We followed the steps to configure Custom Action from this article by @anuhya-tad .Expect that we are sending the audience to SFMC's Data extension. 2) Custom  Action Configuration :                (i) We were able to successfully test the authentication.               (ii) Endpoint Configuration : Provided SFMC's Endpoint along with Data extension / Method : POST               (ii) Payloads: ( Are these action parameters defined in the article?)   What format should this be ? We gave the below , is that correct?3) Journey : Created JOurney with Read Audience and the SFMC Custom Action.. Are we missing anything there? Should we do source to target mapping  anywhere? Please suggest? -- Thanks for

Hi! I need a condition that counts the data traveling from previous nodeFor example, first condition I'm filtering 1 email and second condition I want to ensure is traveling only 1 profile, so how can I make a count of the data traveling in first condition?Thanks

i have a use case where i need to build the relationship between two event datasets in aep. when i am trying to build relationship it is not working.As for as i know the relationship can build between XDM experience event schema and the individual profile schema. Is there a way where we can establish the relationship between two event dataset. 

Hi , I am trying to split a string and get the last item from the list. For this, i am not sure what helper function to use.I have a string lets say sampleString with value abc-12345.For splitting i am using the split function {%= split(sampleString,"-") %} and this is giving me the result List(abc, 12345) which is expected. Now from this list i want to fetch the last element .On the documents it says head can be used to fetch the first element but can't find anything to fetch the last element of the list. Thanks,Arpan

Hi All,We have recently encountered a requirement which considers standalone AJO for real time notifications. (found some previous threads but re-posting it again in case there are any recent updates in this regard)Possible scenario:> External system aligned to push customer contactable information to AJO; > AJO to design email templates;> Another external system will trigger AJO Journey/Campaign via API;Questions:if you have seen any similar setup, then:1> does standalone AJO have schema design capabilities?2> does it have any source connectors like in AEP? Regards,Vineet GehlotPrevious thread:https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/adobe-journey-optimizer/td-p/587168https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/ajo-integration-without-using-aep/td-p/575070 

 Hi everyone,We are working for an Adobe target - AJO integration use case. I can see in the documentation, this use case works with AJO offer decisioning module, however, in the document, I can see "Offer Decision" module is showing up in Target AB test use-case (attaching screenshot for reference) Has anyone done it? If there is any document on this, that will be really helpful

Hi all! I need to create a recurring journey that must be excuted daily that must target contacts that haven't opened an email in the last 12 months.The thing is when creating the audience I don't know how to establish the conditions so that the audience only includes contacts who have not opened an email for 12 months on that day, in order that the journey runs daily and only target that users. Should I use "within", "rolling range",....? Thanks  

Hi,How do we figure out if a journey is in the read only mode through a query?

Hi, I want to check if a certain word is in the article name of an order, so I use the contain function. That works, only how do I check every position of the array? Because now it only checks position 0 as you see at the at(0). I want to check every position of the array, how can I do that in combination with this expression:containIgnoreCase(@{ord_paid._company.igOrder.igEntries.at(0).igArticleName.igArticleNameNL}, "geldterug")or containIgnoreCase(@{ord_paid._company.igOrder.igEntries.at(0).igArticleName.igArticleNameNL}, "aanbetaling")Thanks!

https://experienceleague.adobe.com/docs/journey-optimizer/using/email/email-opt-out.html?lang=en  As mentioned in the above URL, executed the below steps1. Tried using the API URL's with request parameters 'params' and 'pid' (which is retrieved through the first email received by the user. Also, every time new email is received the params & pid changes) 2. Did add the Header data and request body. This looks fine.{   "marketing": [       {            "type": "email",            "choice": "yes",            "scope": "channel"        }    ]}3. Getting Not Acceptable error as response like below {    "timestamp": "2024-01-24T04:04:57.373+00:00",    "status": 406,    "error": "Not Acceptable",    "path": "/preferences"} Anything wrong with params and pid? Does it auto-expire

I am using the "Each" function to create an email with the list of products that are left in the abandoned cart. The code already works this way but I need to limit it to bringing me a maximum of 5 products from the cart. This is the code im using <table><tbody>{{#each context.journey.events.eventId.productListItems as |product|}}<tr><td style="padding-right:20px;"><img src="{{product.productImageUrl}}" height="150" width="150"></td><td style="padding-right:10%;"><b>{{product.name}}</b></td><td style="text-align:right;padding-right:20px;"><b>${{product.priceTotal}}</b><br><p><a href="{{product.product}}">See product</a>.</p></td></tr>{{/each}}</tbody></table> 

Hi @mohan_dugganab @satheeskannak We have a use case We aim for the individual to receive the initial email, concluding their journey at that point. Subsequently, we intend to implement a condition in AJO that excludes this specific profile, preventing them from receiving any emails for a period of six monthsThanks 

Is it possible to write group by OR nested group by in PQL queries for an audience evaluation? If yes, What is the syntax? Profile IDRankingDateofBirth1101/01/19802102/02/19813203/04/1982 ConditionIf Ranking score is same, Pick one profile by Max Date of birthIf Date of birth is same, then pick one random profile End result Profile IDRankingDateofBirth1101/01/19803203/04/1982

Currently, tags can be added in the journey but how to retrieve them in the expression editor or email templates?

While creating Email template API, I am facing a challenge where I am getting a 403 error saying "You do not have permission" attaching screenshot for reference.I can see that I have Manage library items permission included in the Content Library Manager product profile (Screenshot attached).I also have API enabled for my profile.What could be the other reason, I am getting errr saying "You do not have permission to manage content or access this template. Please contact your administrator to update your permissions"   

Hi all,  i need some kind help to understand how marketing actions work.  Specifically, we are implementing a journey that eventually triggers a custom action (in which we call an external service to send marketing emails). my concern is the handling of consents.If in the custom action i define as marketing action email targeting what should i expect? that before that custom action is triggered adobe checks the user's consents? how do i indicate the field where the user expresses consent to email targeting? any help in clarifying this doubt will be greatly appreciated

Hi, I am trying to create an email template for sending out campaigns in AJO. I wrote some html code and tried to comment it using <!-- hello --> and it is working fine.However when in the same html code i added a helper function <!-- {%= age(date) %} --> the comments are not working properly. Does anyone have an idea on how we can add a comment around helper functions .Attaching screenshot for reference  Thanks  

Hello! I was wondering if the suppression list also works for phone numbers. We have received several complaints from customers that don't want to receive sms and we would like to exclude their phone numbers from our communications. Is it possible? If not, what do you recommend we could do?

Hi, I need to create an Abandon Cart campaign, where we'll try to follow-up profiles who left the cart and contact them after 24 hours of abandoning cart. What's the best practice for that in AJO? Thanks.

Hi All,I have below question on the email personalization limitation:  Does this mean we will not be able to use 100+ personalization parameters in AJO Email template? We have requirement of more than 120 coming. Please confirm? Personalization Fields.  Journey Optimizer Peak Volume has been scoped to support up to 5 Personalization Fields. https://helpx.adobe.com/legal/product-descriptions/adobe-journey-optimizer.htmlThanks in advance!

Hi there,    I need help to get the data from a JSON object using SQL in AJO.  { "consent": { "idSpecific": { "Phone": { "75708": { "marketing": { "sms": { "val": "y", "time": "2023-12-06T17:22:46.118Z" } } } } } } } I tried the following code but it's not returning the value (I'm able to parse identityMap tho) select a.identityMap['clientID'][0].ID AS cardUnmasked, TIMESTAMP, b.consents.marketing.sms.val, explode(b.consents.idSpecific), to_json(b.consents.idSpecific) from ajo_message_feedback_event_dataset a inner join profile_snapshot_export_987e0af1_adb6_45b0_9a58_4565707ef05d b on a.identityMap['clientID'][0].ID = b._client.identities.cardUnmasked where a._experience.customerJourneyManagement.messageExecution.journeyVersionID IN ('1ffd0d80-d2e7-4d75-a097-e5e5e54f19a6') and b._riteaid.identities.cardUnmasked = '95087080686'     Thanks, D

I need to fetch Journey Status, Journey Creation Date, Journey Published Date, Created by,  attributes. Can you let us know where to find them and fetch via a query ? or any other possible way

The client is migrating from Marketo to AJO, brand has various sub-brands, and the sender email address is unique for each sub-brand. However, the client is resisting the idea of following subdomain delegation for each sub-brand. The sub-brands do not have a technical team that can support this process, and they don't mind if the corporate or marketing mail delivery domain is the same. Has anyone encountered a similar scenario? is it possible to set up Email channel surface without subdomain delegation? 

Hi everyone, I read the documentation about Capping and Throttling, because we want to create customActions in AJO with conecctions to APIs with limits in the events sent per seconds, but we don't understand If the limits apply to the customAction and all of the journeys that they use it or we have to applied the limits to each journey manually. Thanks for your attention!Regards,Diego P.