Adobe Journey Optimizer

Hello everyone,We're currently working on a challenge involving conditions based on both language and first name. Here's the scenario:We support two languages: Arabic and English. If the user's language is set to Arabic, the Arabic version is displayed, and the same applies for English.Additionally, if the user has a first name, it should be displayed.We need to handle multiple combinations of these conditions to ensure the correct content is shown.The expression is:  if language = Arabic & firstName != null & firstName != ""element 1else if language = Arabic & firstName = nullelement 2else if language = Arabic & firtsName = ""element 3else if language = English & firstName != null & firstName != ""element 4else if language = English & firstName = nullelement 5else if language = English & firtsName = ""element 6else if language = Arabic & firstName = nullelement 7elseelement 8

I am trying to add the API Credential for SMS Channel in AJO, But I am getting this error Internal server error CJMT 000001- 500. How can i resolve this and try to add the Credentials successfully. I have tried clearing all the cache but still facing the same error again and again.

Hi Community, Is there anyways I can query the audience rules like, which contains the exact conditions used in audience evaluation? Do we have any system datasets storing these values? If not, is there any other way to retrieve this info, other than UI? Thanks,Anfal

Hi Community, Is there anyways I can query the journey split's condition, which contains the exact conditions used in journey splits? Do we have any system datasets storing these values? If not, is there any other way to retrieve this info, other than UI? Thanks,Anfal

We have specific DO NOT MAIL audiences that we have created AJO segments for that need to be added in AJO audience builder to ensure that they are excluded from receiving specific types of marketing emails.  Even with QA processes and checklists, and Peer Review, mistakes can/do happen and wondering if there is ability to support with some system level intervention.  I know there is a masters suppression list, however I need them to be able to receive transactional emails. They may need to receive certain updates, just no sales related materials. Is it possible to set assign permissions for profiles to only be used by specific channel surfaces?    Other technical solutions?   Label to allow export only on transactional channel surfaces?

Hello,We are in the process of doing some inventory and we would like to automate it if possible through query service.We would like to identify the technical tables of campaigns and journeys. So, if possible, being able to query the creator of a campaign or journey (Field: Created By).And for campaigns, if there is a table which contains the audience used in the delivery (we found it for the journey, in journey_step_events, but not for the campaign) Many thanks in advance

Hello team, I am testing a business event in a Journey and as part of the business event, I would like to pass values to an array type element . For example: product names = ["product a", "product b"]. I have tried different notations, and I don't seem to be able to make it work. When passing "product a" only as a field, it works and matches with the first value as it expects a string field in the trigger event dialog. My intent is to try to pass more than one value at a time. Is this attempt at all possible? Any clues will be appreciated. Thank you!

Hi @satheeskannak @mohan_dugganab @davidkangni when i am passing a string with some personalization in this from the event activity "Have a few seconds or call" +#event attribute it is taking or as a function not as a string can you let me know how to resolve this.  

I want to add multiple OR condition in a single city attribute/data. {%#if Country = "INDIA" and City = "ABC" or "DEF" or "GHI" %} 

I'm trying to use AJO journey on an android device in app message push, and I can't receive the message.I have done:1.Created an android app, integrated with firebase SDK, I can use firebase web console to send messages.2.The android app adds the following code. #app/src/main/AndroidManifest.xmluses-permissionandroid:name="android.permission.POST_NOTIFICATIONS"/ #app/build.gradle.ktsimplementation(platform("com.adobe.marketing.mobile:sdk-bom:3.0.0")) implementation("com.adobe.marketing.mobile:analytics")implementation("com.adobe.marketing.mobile:userprofile")implementation("com.adobe.marketing.mobile:messaging")implementation("com.adobe.marketing.mobile:edgeconsent")implementation("com.adobe.marketing.mobile:edgeidentity")implementation("com.adobe.marketing.mobile:assurance")implementation("com.adobe.marketing.mobile:edge")implementation("com.adobe.marketing.mobile:core")implementation("com.adobe.marketing.mobile:identity")implementation("com.adobe.marketing.mobile:lifec

Does AJO have the ability to deploy an email on one date and resend that same email 2 days later to only those profiles who didn't open the original email? Is this achievable? If so, how? 

I would like to find documentation on building dynamic and multi-entity segments/audiences using the rule builder in Segmentation Services.

Hi everyone, How can I use the URL of a Landing Page created in AJO as a Link for an Inapp or a Push? Currently it only works for Emails Regards,Diego P.

I want to assign a profile property to a variable, like so, but I get an error{% let Pemail = {{profile.identityMap.email}} %} Thank you, 

Can you read an audience in AEP while building abandoned basket journey in AJO?For example, if someone abandons the basket, I only want to send out the email if the person falls into a specific AEP segment.  Is this possible?

Hi everyone, I’m trying to create an audience in Adobe Journey Optimizer that dynamically collects all customers who's birthday will turn 30 years old exactly 30 days from today. I need the audience to refresh daily, so it can be used to trigger a birthday campaign journey and send emails as customers approach their 30th birthday. There is an example in home page "Send a birthday message to customers" but it is not available and showing "coming soon". I also searched here, but only found a way of finding birthday in this month or today. How can I set up this audience with a dynamic date calculation that refreshes every day?Any insights or best practices would be greatly appreciated! Thanks in advance!

Hi,I am trying to fetch all offer decision objects through API but I am not able to find any API which fetches the ranking functions available. Could anyone please help me with this? Thanks in advance

Hi, We are building a journey where we need to target people based off a specific plan they have stored across an array. They can have multiple plans of multiple different types, so their position isn't known and it can vary based off profile. If we build an audience to qualify someone based off a specific plan and plan criteria, when it comes to outputting in a custom action or using personalization and we have to use plan details for personalization, how do we make sure the dynamic content is reflecting the details from the specific plan that qualified them for the journey/campaign to begin with? we can't just insert a field for plan # because it can display the incorrect plan on their profile, not the one we are trying to target. what would be the steps to take to pinpoint this plan in the easiest/user friendly way possible? With a tool that's going to be heavily used by marketers, we want to avoid using advanced expressions across hundreds of campaigns. 

HI Community, I want to check how we can add multiple test profiles while testing the Email via test mode option in Journey.

Hi Community,  I want to know how to create a subject A/B test on AJO. Is there an out-of-the-box activity for this?    Thanks 🙂 

Hi Team, I want know how to configure the journeys, where i need to run the following different journey version based upon the successful triggers. Eg. If JourneyVersion1 is successfully run then the Journeyversion2 should run. Please suggest. Reagrds,Yashwanth

Jumpstart Your Productivity with AI Assistant in AEP+Apps Register Here: Jumpstart Your Productivity with AI Assistant in AEP+Apps    About the Session: Welcome to Tech Sessions! We’re excited to invite you to a webinar featuring Rachel Hanessian, Adobe's Principal Product Manager for Experience Platform’s AI Assistant and Ariel Sultan, Adobe’s Product Marketing Manager for Journey Optimizer and AI Assistant. Rachel and Ariel will guide you through best practices for leveraging AI Assistant in Real-Time CDP, Journey Optimizer, and Customer Journey Analytics, covering setup, and use cases, and best practices with AI Assistant. In this session you will discover how to boost your productivity across Real-Time CDP, Journey Optimizer, and Customer Journey Analytics. Throughout the session, Rachel and Ariel will be there to support you and address your questions. In the final five minutes, we’ll tackle any remaining questions and clarify complex topics to enhance your under

Hello, Is it possible to access the Journey step events dataset in AEP segments and AJO data sources? I’m unable to see it when creating a segment or adding fields to a data source.Can someone provide insights on this? If it's not accessible, could I get an explanation as to why? Thanks,Sanmathi Kumar.

Hello!I am trying to create a fragment which can be customized in the content section.Use case is: User should be able to customize the color of CTA button, change the background color, highlight text with color.I could not find any related document or example on this. Please help.

When using an API Triggered campaign, is it possible to ensure that the customer profiles that that are sent in by the 3rd party API are eligible for email/sms (i.e. have both opted in and have NOT opted out)? We have the opt-in / out data available within AEP. The use case is, that we are helping to send out a highly personalized, one to one message to a subset of our clients but we also need to ensure that the individual is qualified to send the email/sms to based on our marketing eligibility. The data for the personalized email is coming from a group that does not use nor has access to the marketing emails eligibility data. And the data in the emails needs to be perfect and controlled which is why we do not want to load it to AEP.  Is there a different campaign/journey construct that we should be considereing/using