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Feb 27, 2025 11:07 AM UTC
Solved

Is events are supported in Decision Rules ?

Hi All,

 

I was creating a few rules for my Offers. From the document, I learned that events are not supported in rules.

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/offer-decisioning/create-components/creating-decision-rules

 

  1. If events are not supported inside rules, why is there a UI section to add events?
  2. While creating rules, there is a section where we can add an audience. If I add events in the Audience and use those audiences inside rules, will it work?

Thanks & Regards

Deepak K V

DavidKangni
DavidKangniAccepted solution
Adobe Champion and Community Advisor
Feb 27, 2025 2:54 PM UTC

Hi @deepakk_ 

 

  1. If events are not supported inside rules, why is there a UI section to add events?
    my assumption, Adobe is just using the same UI as for audience creation so It's maybe complex to remove the events tab

  2. While creating rules, there is a section where we can add an audience. If I add events in the Audience and use those audiences inside rules, will it work?
    if you use events on audience, yes it will work 

Thanks,
David

David Kangni

1 reply

DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Feb 27, 2025 2:54 PM UTC

Hi @deepakk_ 

 

  1. If events are not supported inside rules, why is there a UI section to add events?
    my assumption, Adobe is just using the same UI as for audience creation so It's maybe complex to remove the events tab

  2. While creating rules, there is a section where we can add an audience. If I add events in the Audience and use those audiences inside rules, will it work?
    if you use events on audience, yes it will work 

Thanks,
David

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David Kangni