Is events are supported in Decision Rules ? | Community
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February 27, 2025
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Is events are supported in Decision Rules ?

  • February 27, 2025
  • 1 reply
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Hi All,

 

I was creating a few rules for my Offers. From the document, I learned that events are not supported in rules.

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/offer-decisioning/create-components/creating-decision-rules

 

  1. If events are not supported inside rules, why is there a UI section to add events?
  2. While creating rules, there is a section where we can add an audience. If I add events in the Audience and use those audiences inside rules, will it work?

Thanks & Regards

Deepak K V

Best answer by DavidKangni

Hi @deepakk_ 

 

  1. If events are not supported inside rules, why is there a UI section to add events?
    my assumption, Adobe is just using the same UI as for audience creation so It's maybe complex to remove the events tab

  2. While creating rules, there is a section where we can add an audience. If I add events in the Audience and use those audiences inside rules, will it work?
    if you use events on audience, yes it will work 

Thanks,
David

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
February 27, 2025

Hi @deepakk_ 

 

  1. If events are not supported inside rules, why is there a UI section to add events?
    my assumption, Adobe is just using the same UI as for audience creation so It's maybe complex to remove the events tab

  2. While creating rules, there is a section where we can add an audience. If I add events in the Audience and use those audiences inside rules, will it work?
    if you use events on audience, yes it will work 

Thanks,
David

David Kangni