Send single profile down multiple paths at the same time | Community
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Level 2
February 24, 2025
Question

Send single profile down multiple paths at the same time

  • February 24, 2025
  • 1 reply
  • 599 views

Is it possible to have a single profile go down multiple paths at the same time? In the attached example, everyone in my audience meets the criteria for path1. Some also meet the criteria for path2, and some meet the criteria for path3. We want those who meet the criteria for path1 and path2 to process at the same time. Is this possible? We also want those who meet the criteria for path1 and path3 to process at the same time. 

 

It seems as though this is not functioning how we would like it to. It looks like if your profile meets the criteria for multiple paths at the same time, you will only go down the first path - not multiple. 

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1 reply

DavidKangni
Community Advisor
Community Advisor
February 24, 2025

@brandonfa6 

 

a single profile can be in one path at the time. When a profile meets the criteria for multiple paths at the same time, it will only go down the first path (from top to bottom). But you can build something like the below screenshot 

 

David

 

David Kangni
Level 2
February 25, 2025

Thank you! Would you say that the attached journey mirrors yours? And is correct to send emails to profiles with multiple email addresses at the same time (or close to it)? 

Sukrity_Wadhwa
Community Manager
Community Manager
March 5, 2025

Hi @davidkangni,

Can you please help @brandonfa6 further with their query?

Thanks!

Sukrity Wadhwa