Adobe Journey Optimizer

Hi, I have the following table from Query Service. This profile has those message_ids associatedI want to know if the message_id = 2c2de416-27bc-41a5-8c83-4a8cebd79da4 is part of the message_ids associated to that profile.  But when I create the condition:and test for test@test.com, this is my result: it takes the false path and, as I showed in table, that message_id is part of his profileSo how can I achieve my goal of check if a message_id is part of ALL message_ids received for a profile? Is there a way to look for a value in a list? For example, look for my message_id in a list of message_ids for that profile? Thanks. (I used message_id name but I know it's messageID, no worries with that, I'm using the correct name)

I am new to AJO and need to know key components of AJO?

Hi ,I have created an offer where it targets all the female customers having firstname and account no.. I haven't added any event to my decision rule keeping in mind that AJO doesn't leverage the offer which has event based decision rule.Created personalized,fallback,collection and the decision scope. For this purpose, I'm using priority based ranking. Now when I leverage this offer in my journey, it doesn't show up in my email designer.I'm able to add it and initially I was able to view it in my designer too ,so I published it but upon receiving the email, the personalized offer wasn't presented. Then upon checking the email content of the live journey,it shows rest of the content but doesn't show the personalized offer.Even the duplicate copy of the journey doesn't show the offer in the designer although the decision scope is available in the journey to select. Offer preview unavailable in the designer  Decision rule for targeting female customers Please let me kn

How do I join multiple datasets to create a comprehensive customer view?

How do I query real-time interaction data for immediate journey actions in adobe journey optimzer

How can I locate the Fragment ID And Content Template ID for a visual fragment / Content template in Adobe Journey Optimizer? 

Hello,I'm using a custom HTML on AJO and I want to know if it's possible to know the personalization/expression for the mirror link. HTML code:<a target="_blank" style="color: #000000; text-decoration: underline;" href="????" data-nl-type="mirrorPage" data-tracking-type="MIRROR_PAGE" data-label="Content_International_campaign_Navbar_OL_VL_Generic_Header_0">Bekijk online</a></p>Thank you for the help 🙂

Hi, My team is working on a use case where we want to send product recommendation email after a purchase is made by a profile.I have access to Adobe Target and AJO , but I want to understand how can I use both (or just AJO) of them to provide a product recommendation over email communication?  Thank you,

To me it seems you need some extended accesses to be able to manage Tags created in AJO by ordinary users. We see the need for change some names and deleting test Tags, but we cant do this else on out own created Tags. What kind of access do we need to do this on a "global" level, regardless of who created the Tag. The question is basically - what AJO access right can do this changes to Tags? 

Hi, Does anyone know how to configure the In-app Web channel for a specific web page? Currently I have it configured for the URL https://interbank.pe and all its corresponding path. But when I try to place the In-app on the URL https://interbank.pe/tarjetas/tarjetas-credito but it is not printing, I don't know if maybe in the channel configuration would be missing something?  Regards,Diego P.

1. If a users has made the purchase in last 30 days with single commerce event / if multiple then the most expensive purchase SKU code should be captured but overall duration is with in 30 days. 2. All these commerce attributes would be passed in the survey url basis the questionnaire would be displayed to the end users. Is it possible to include multiple wait block before the commerce event and dedup the audience ? or other ways to make it happen, please advise !

I have to get the last 4 digit from the account number. How to achieve that in the AJO

Hello All, I'm trying to export an audience in AJO from the UI (to Excel or CSV). I noticed there's a way to do it using an API. I'm wondering if there's a different way to do it from the UI, as there's a way to import audiences from the UI. If anyone can help me with this, it'll be greatly appreciated. Thanks a lot!

Hello,We are assessing options of supporting approval process for emails in AJO, and we couldn't find a direct way of doing this as we did for ACC. Is there a recommended way to do this for journeys or campaigns, in AJO? Is there something planned in the future to support this flow? Thank you!

Hi, Is it possible that the WEB URL of the push notification contains a phone number and when I click on it I dial that number? Regards,Diego P.

Hi,Is there a way to create an audience of profiles who have bounced from a email journey, or have wrong emails, basically email wasn't delivered to them at all?

I am trying to establish the relationship from the destination schema Purchase, Experience Event class, field SKU to the Product Schema, product class, reference field skuID.  Both fields are strings.  Unfortunately it is only giving me the One to One option.  What am I doing wrong?

Hello All, Is there a way to get an error log for journeys?I getting errors when using a custom action.Thanks

How do i do the sum of two different variable in two different object values like the below.  sum(#{ExperiencePlatform.ProfileFieldGroup.profile._tenant.Trigger.Triggers.all(currentDataPackField.triggerName=="trg_0079_loan_promise" and currentDataPackField.numericAttribute01>=5000).numericAttribute01}, #{ExperiencePlatform.ProfileFieldGroup.profile._tenant.Trigger.Triggers.all(currentDataPackField.triggerName=="trg_0080_saving" and currentDataPackField.numericAttribute02>=5000).numericAttribute01}) This script is not working as expected. Same way it is not returning the value instead it is returning boolean value.  Please give some suggestions

Is there a way in AJO to view/edit all External Links in my Campaign?For example I have a new email I created with various links such as homepage, primary cta, secondary cta, unsubscribe link, etc.I want to set specific tracking IDs such as ?tracker1=123&tracker2=456&tracker3=890 that append to each url in my email campaign.The other trick here is I do NOT want to do this at the Surface level as I want to manage this at the Campaign level for this. Also, I saw a thread "About Tracking Link Clicks in AJO Emails" and want to know if there is a way to change the Label without changing the Text? Example: link text should be "view my website" with a label that is "webpage-cta".

Hi, I am working on activating a campaign in AJO. Q1. What would happen if I activate the campaign in UAT environment in AJO? Would it send to all the profiles in the audience?Q2. Is there a way to check the audience to make sure it is correct before activating the campaign? Thank you,

Hi Team, I have created a fragment using imported HTML code and am trying to enable "Editable fields," but I am encountering the following error.Error Message:- Unsupported content selected. Select another component.

Hi, I am looking to enable birthday campaign in AJO. For the segmentation, I am just checking if birthdate=today's date, ignoring the year. Is this all I need to do from segmentation pov, or should I consider anything else as well? ps: I will sending birthday emails in the first week on birthday month.Thank you,

Hi Team, I changed the background color of the content template, saved the changes, and sent a proof to my inbox. However, the background color is still white. Is this issue specific to my instance, or is it a global problem? Attached SS for reference.For your information, I clicked the tick mark to set the background color and viewport color.@satheeskannak @mohan_dugganab @davidkangni @anuhya-y @ivanmi1 @pradeep_kumar_srivastav    

We are migrating to AJO from another Enterprise solution.   Our current email solution allows us to create a rule to dynamically populate the Sender Name, Email Address and Replay address.  This allows the recipient to see the email as being sent from their specific rep in order to build the 1:1 relationship. In AJO, is there a way to dynamically populate this? Currently all we see is the ability to create email channel presents.  This means in a journey we would need to clone the email multiple times and map to each preset.  This does not scale. Can anyone suggest a solution?