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Sep 19, 2024 8:38 AM UTC
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How to use multiple Audience in AJO Campaign

Hi Community,
We want to use more than one audience in AJO Campaign to suppress the unsubscribe how we can achieve this? 

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IvanMi1
IvanMi1Accepted solution
Adobe Employee
Sep 19, 2024 4:43 PM UTC

@amitma2 a few options exists - 

1) you can manage suppression lists here: Suppression list | Adobe Journey Optimizer

2) you can use Audience Compositions to combine/exclude different audiences: Introduction to Audience Portal and Composition | Adobe Experience Platform

2 replies

Mohan_Dugganab
Adobe Employee
Adobe Employee
Sep 19, 2024 9:58 AM UTC

You can have audiences within audiences and specify which needs to be considered for inclusion/exclusion https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/segment-builder#audiences 

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IvanMi1
Adobe Employee
IvanMi1Adobe EmployeeAccepted solution
Adobe Employee
Sep 19, 2024 4:43 PM UTC

@amitma2 a few options exists - 

1) you can manage suppression lists here: Suppression list | Adobe Journey Optimizer

2) you can use Audience Compositions to combine/exclude different audiences: Introduction to Audience Portal and Composition | Adobe Experience Platform

Translate