Adobe Journey Optimizer

Can a profile will be able to present across different journeys at same time ?

Hi Community, What is the best practice for applying suppressions in a journey? Is it recommended to apply suppressions at the audience level, or should they be applied within the journey itself? If it is fine to apply in both the places, is there any pros and cons?

Hi Community, Is it possible to update multiple fields in a single update activity? If so, how can it be done?

Hi team,I would like to remove the test profile metrics from the reporting dashboard. For example, before launching the journey, I tested some audience segments (test audience) outside of test mode. Now, I want to exclude all metrics related to these test profiles, such as opens, clicks, etc. Is it possible to exclude test profiles by setting a specific date range or applying any condition to filter out these profiles? Alternatively, can I exclude specific segments from the reports?Note: Those all the profile was test profile

Is it possible to send app push notifications from AJO to devices with Hauwei software?

We will be receiving HTML Markup to Customer Profiles and need to use this markup within the email content of an AJO Journey and have it interpreted as HTML.For example - Customer Profile field: htmlFragment = <div class="blue"><p id="gos-1">Click for Special Offer</p></div>My questions are1. When creating the schema are there any considerations? For example, is setting up the field as type String our best option?2. How do we use this within our email content in order to have it interpreted as HTML Markup? Thanks for taking a look, happy to answer any questions!

Is it somehow possible?Or to bring them into Assets Essentials?

How do I create a segment that excludes another audience joined on a field that is not an identity namespace (in our case, email address)? The current challenge is that audience builder is all denormalized or joined on the identity namespace. For example, I have an audience of former customers that could have the same email address as active customer accounts. If I email the former customers, I need to exclude any email address that matches an active customer.  Thank you in advance for any help. JeffBa4

Hi, I am able to see the user profiles under "Customer" section in AEP   Same not visible in "Offers - Simulation" section, please let me know what am missing ? Note: Schema base class : XDM Experience Event, schema does not have "profile test details" field group, can i create custom field group same as that and add "testProfile" field ? will it works ?   

Hi, I have created the decisions in offers, i need to assign the "encoded string" in Tags - Rule send event, but i do not see the "Decision Scopes" option, Please let me know what am missing here.  Following below doc for reference, it says to enter values under "decision scopes"Using Offer Decisioning with the Platform Web SDK | Adobe Data Collection 

Hi team,What is the standard practice for enabling the "Add an alternative path in case of a timeout or error" option? Should this be applied to all action/orchestration activities? @mohan_dugganab @satheeskannak @anuhya-y @davidkangni @pradeep_kumar_srivastav 

 Hi, I am trying the date conditions of audience, and found that the result profile is always 5 days behind the accrual date,like in this screenshot,  today is 6/11/2024 (My timezone UTC/GMT +11 hours),  but the result is 01/11/2024.Why is that?  Another related questionI found the date function within the Email is okay,{% let date=now %}this is giving me " 2024-11-06T05:07:26.257264904Z" which is the Denotes UTC (Zulu time),  how do i convert it to my current timezone? there are explanation on setting journey timezone https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/manage-journey/timezone-management, but that don't seems affecting the email rendering when I test.

Hi, I am working on the usual abandon cart use case. How can I check if their is any item in the cart. For example user can start the checkout and go back to remove the item from the cart, and possibly remove all items and make the cart empty. How can I validate in the journey that there is atleast one item in the cart left before sending the abandon cart push? TIA

Hello Adobe Comunity Since the relase of the new surface system in AJO we have identified an issue with web inappsAs you can see on the image below the inapp content always goes at the bottom of the page no matter how the content is configured in AJO. We have noted that the div with id "alloy-messaging-container" is independent of the div "alloy-overlay-container" wich wasn't the case before it used to be inside.  Is this supposed to happen?If yes with adobe tags is possible to inject styles to this divs to handle the presentation but i want to know if theres a way to also alter the div behavior to insert the "alloy-messaging-container" inside the "alloy-overlay-container". Thanks for your help! 

How to convert this Real time emailer ACC code "<%= formatDate(rtEvent.ctx.balance_date, "%2M/%2D/%4Y", "Etc/GMT")%>" in the AJO?

Hi all,I created an Email,I used the image files in Asset in my email,Does the URL of this image have an expiration date?How long? or indefinitely? Thanks!

Hi,I am getting below screen for "Validate Setup" in Assurance.I have enabled "Offer Decisiong" on datastream  "Optimize SDK Prerequisites" are not done, is it neccessory for AJO to work ?Please guide me on fixing all the warnings.

Hi, I am trying to trigger offer decisioning with websdk integrations on localhost, but its not working.Is offer decisiong works on localhost?below is the error message that am getting in edge logs in debugger   

Hello, I have a customer journey that sent bankmails and I would like to recall them ? Is it possible ? If yes, can you explain how to do it ?

which one?  

Hi,we are trying offer decision management to deliver offers in both web and mobile app.we are able to get offer propositions by passing decisionscope to the sendEvent.Once offers displayed we are calling "decisioning.propositionDisplay" event.how does the stitching happens if we don't pass identity or page details in the below sendevent?where can we see proposition event fired and where cab we see offer decision report?alloy("sendEvent", {"xdm": {"eventType": "decisioning.propositionDisplay","_experience": {"decisioning": {"propositions": [{"id": propositions[0].id,"scope": propositions[0].scope,"scopeDetails": propositions[0].scopeDetails}],"propositionEventType": {"display": 1}}}}});

Is this somewhere explained in detail?If I have multiple placements at different urls with different offers available for each placement what is the most effective way to render this? Using one rule or multiple rules? What is the best practice to do this at scale?

Customer with three different branches wants to has everything on one sandbox. However they would like to set that specific journeys would be visible for specific users. Is that possible?

Is it possible to set up in journey or in batch campaign that the sendout would be realised only between for example 10am-20pm?

Hello, I read through the available documentation on the new IP warming feature. I understand a user can have multiple phases in an IP warming plan. Each phase can have multiple runs. Also, a user can split runs. What are the benefits of having both phases and runs?When building my IP warming plan, why not just use 1 run per phase or 1 phase with all runs?Thank you in advance for any insight you can provide.  Jeff