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3 replies

DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
Nov 5, 2024 11:35 PM UTC

Hi @ajo_wisdomchase 

 

I don't think there is a standard practice but.

 

I'm using it mainly to flag profiles who timeout on a custom action to update a flag and I'm using this flag to do a retry in another journey.

 

I can't tell if it's a standard practice or best practice but it's working for my use case.

 

Thanks,

David

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David Kangni
    Ajo_WisdomChaseAuthor
    Level 4
    Nov 8, 2024 7:14 AM UTC

    Hi @davidkangni ,

     

    Thanks for replay,

    a) Can I use the "Add an alternative path in case of a timeout or an error" option for all activities (both Orchestration and Action), and will it affect the performance of my journey?

    b) If not, when is it best to use this option, and what are the recommended scenarios for it?

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    Sukrity_Wadhwa
    Sukrity_Wadhwa
    Level 4
    Nov 19, 2024 10:07 AM UTC

    Hi @davidkangni, 

    Can you help @ajo_wisdomchase further with their questions?

    Thanks!

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    Sukrity Wadhwa
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