Recall bankmails ? Is it possible ?

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Hello,

I have a customer journey that sent bankmails and I would like to recall them ? Is it possible ? If yes, can you explain how to do it ?

Journey Optimizer

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Mohan_DugganabAccepted solution

Adobe Employee

Looks like you are using custom actions which is actually performing the send outs. Atleast from the journey side, you are handing off the payload to a REST API end point.

You will need to check if the service behind the API end point has the recall facility.

Mohan_Dugganab

Accepted solution

Adobe Employee

Looks like you are using custom actions which is actually performing the send outs. Atleast from the journey side, you are handing off the payload to a REST API end point.

You will need to check if the service behind the API end point has the recall facility.

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