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How do I extract a list of customers included in an audience for QA and validation. I am coming from Adobe Campaign where it's easy to pull a list out of a workflow in order to validate the audience for QA. I see where we can see a sample of an audience but not where I can pull the full list to validate.
Hello, I created a landing page in AJO with a few form fields I want to store in a dataset. Is it possible to do so? And if so, how can I accomplish this? Thanks!
Hello all,I am looking for ways to allow some sort of data segregation within a sandbox whereby different teams have access to different objects such as journeys, campaigns, etc. It will be cumbersome to always assign labels after objects are created in order for the objects to be seen by relevant roles who can see specific labels.Is there a way to automatically assign labels to all objects created by certain roles so that only users with those roles can see these objects? It would be nice if folder hierarchy is supported, and then folder level label assignments are respected for all entities. Or any other workaround suggestion will be helpful.Thank you!Lu
Hi,I am trying to send an email in journey based on an unitary event. I am able to work on the journey and get the email in test mode. After publishing the journey I am not seing profiles being qualified.Also, these profiles didn't already exist in AEP. We are sending an event when user performs the action which basically creates the profile and adds the event to the profile. Does the profile need to already exist in AEP for the unitary event to work in journeys?Thanks in Advance.@satheeskannak @anuhya-y @mohan_dugganab @davidkangni
Hi, I have a journey which updates 2 profile attributes one after another, when I see journey report it shows all values updated but in actual profile I see some times those values are not updated. Journey is triggered by an event and I don't see updates are always consistent. Any way to troubleshoot this or resolve this issue?
We are in the process of standing up a new AJO instance and migrating over. Currently customers are either opted in or out of marketing emails, however in AJO we're looking to leverage subscriptions to allow a more personalized experience. How do I mass enroll people who are opted in currently into the new subscriptions we have created? The goal is that anyone who is marketing opted in will be enrolled in each subscription at launch and can then opt down as they so choose. We have created the subscriptions, however I can't find anything in the documentation on adding people other than through the landing page themselves.
Hi Community,I have two doubts regarding the treatmentQuestion 1:I am running an A/B test with 100 audience members, where 10% (10 people) are assigned to Treatment A, 10% (10 people) are assigned to Treatment B, and the remaining 80% (80 people) are in the holdout group. You're using open rate as your metric to compare the effectiveness of Treatment A and Treatment B. After determining which treatment has the best open rate, you'd like to automatically send the remaining 80% of emails to the winning treatment group.Question 2:The sentence "In Experiment report I could see only 7 day to determine the winner its possible to change the time line?"This Experiment has run for Less than 7 days" what mean this?@satheeskannak @anuhya-y @mohan_dugganab @davidkangni
Hi Community,Is there any way to rollback changes to previous version of all aspects of campaign/Journey build in ajo? @satheeskannak @anuhya-y @mohan_dugganab @davidkangni
How can I find an audience called "Audience_1" is used in an Offer, journey and/or campaign? Motive is to reduce number of audience below threshold deleting/optimizing unnecessary audiences.
Hi Community,I'm working with AJO html and I need to insert a fragment with ID {{fragment id='ajo:8a903d5f-413c-45d2-8096-656daa66' mode='inline'}} inside the <head> section of my page. However, when I do this, the fragment code is automatically moved to the <body> section while import the code. Is there a way to make sure the fragment remains in the <head> section as intended? @satheeskannak @anuhya-y @davidkangni @mohan_dugganab
I am trying to set up a Landing Page to manage a set of subscriptions, and would like to have a subpage on confirm that shows a message "Thank you, you have opted out of (Subscription X)". How do I pass a value for each of the check boxes from the Landing Page to a Sub Page? Looking at the documentation here, Create a landing page | Adobe Journey Optimizer it references an Additional Data section that sounds like it would do this, but I don't see that section available when I create a landing page. What is the best way to go about passing this data through? Thanks in advance.
Hi Community, Is it possible to dynamically generate email proofs using actual customer data not in Test profile in AJO? @satheeskannak @anuhya-y @mohan_dugganab @davidkangni
Hi Community, Is there a feature available in AJO that allows flexibility in scheduling email deployments based on the customer's time Zone? @satheeskannak @anuhya-y @mohan_dugganab @davidkangni
Hi Team, I am currently trying to provide user based offer on the webpage using AJO. When I try to implement this using Custom Code to retrieve the scope details and replace the HTML in the webpage it's working as expected. However when I try to eliminate the use of Custom Code and implement it using the Web SDK Extension Events and Actions it's not working expected. I have created a Rule which will send Event to Web SDK with the Scope Details.A follow up Rule with Send Event Complete as Rule Event and Apply Propositions as Rule Action.When I follow these steps I see a warning in the console where it says that it requires Scope Details for Propositions Display.Any help with this would be great! Thanks,Srihari
I checked the Gmail inbox, which has an image preview like below. I want to do the same in the AJO. How do I do that?
I am looking to run a campaign in AJO quarterly, however out of the box I only see daily, weekly, monthly. Are there any other places to adjust scheduling outside of these fixed parameters?
Hi Team, I was creating email content from journey optimizer and while i try to do a test mode , I am getting the error in test mode and the error is as below- "The message has not been published" and the error code that i see in the log is - CJMCMP-2202-400 So not sure if there is any issue with the email body or the email channel as such, as i do not see any alert shown in the email body. And also do not see where to publish the message apart from saving the email body / content. Requesting for any help in here. Thanks,Adithya
Hi,When trying to link and image to my Content template using Image>Source>Select an asset I get an error triangle and the image does not load from AEM. I can link other images from the same AEM folder, but occasionally one image does not want to link properly. In the Source field there is data&colon;image;base64 I delete the image reload and rename and it sometimes it works. I am looking for help to fix and avoid this.
Hi, I have tried clicking on un-subscribe button while Proof Send in simulate content 1. When I tried using 2 step Opt Out via landing page (Email Identity type)Opt Outs are Recorded at Profile level and similar Events are also generated in Profile2. When I Opt Out using One Click Opt Out Link ( at Identity Level )Out Out Consents are not recorded at Profile level, Although I can see Events are tracked for direct Opt Out. is This the Expected behavior of Simulate Content Opt Outs at Identity Level?
What is the difference between Channel (email) and Email Identity in the landing page opt-out? In the documentation, it is mentioned that opt-in or opt-out applies to all email addresses of a profile with Channel (email). In the case of work email, billing email, etc., how does AJO recognize communication preferences for all emails? https://experienceleague.adobe.com/en/docs/journey-optimizer/using/landing-pages/landing-pages-design/lp-content A profile would receive an email based on the Execution field; let’s assume it is personalEmail.address. It is always one email address to which the email would be sent through multiple email addresses available at the profile level.. I would like to understand how the consent is registered back into the profile when there are numerous email addresses, in the case of Channel (email) and Email Identity.
Hi, I have created offers based on male and female audiences, when i try to evaluate the decision scope in Simulation with test profile, it only gives the fallback offer, but total profile estimate for both male and female audiences is 1 or more.
A couple of months ago, the web channel was compatible with Decision Management, providing support for personalization via decision scopes on web pages. Recently, Decision Management support of offers for the web channel has been replaced with a new approach, enabling personalization through code-based web experiences via decision policies on inbound surfaces. Would like to understand the reasoning behind this shift. Specifically: What were the challenges in leveraging the existing Decision Management capabilities (e.g., offer API, decision scope on webpages) within inbound surfaces? What key advantages or requirements drove the introduction of the new decisioning functionality for the web experience channel via code-based experiences? Looking forward to any insights & thoughts. @satheeskannak @mohan_dugganab @davidkangni
Hi Team,Has anyone found a workaround for the issue where the AJO email functionality deep link is not working on iOS devices? @mohan_dugganab @satheeskannak @anuhya-y @davidkangni @pradeep_kumar_srivastav
Hi Team,I've tested the exitcriteria, but it's not working as expected. Could you please help me identify what might be wrong with the configuration? Test Use-Case:I am creating two audience segments: one containing 4 people (including myself) and another specifically for my profile.While testing, I created a "Read" audience, added the 4-person segment (including my profile), and set exit criteria to exclude my profile. After activating the journey, the email was only sent to the remaining three people. However, I still received the email as well, despite my profile being included in the exit criteria. Can anyone help me understand why this is happening? I have attached a screenshot for further clarity. @mohan_dugganab @satheeskannak @anuhya-y @davidkangni @pradeep_kumar_srivastav
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