Adobe Journey Optimizer

Hi Community, I have multiple journeys where we are sending out 10 or more emails to customer across a period of 1 month. Now to check if any consumer has opted out of email communication, we put suppression audience check before every email. But is there any way either using query service or by building any utility, where I can just enter the journey name or details and the output would give me a result saying there are 10 email actions and before all 10 email actions we have put a condition check using suppression audience ?

Hi Team,We are currently trying to understand how the throttle limits are being utilized across different journeys.For example:Let’s say we have defined a throttling rule of 200 calls per second. Our system is triggered by a custom action across 10 different journeys. If one journey receives 300 calls per second, it will consume all 200 available slots, and the remaining 100 calls will either be discarded or queued. As a result, the other 9 journeys will not have any slots left due to the exceeded limit.We would like to identify:Which journey received the 300 calls per second?Which journeys were impacted and did not receive any slots?Do you know of any method or API that can help us pull these logs or provide visibility into this usage?Thanks in advance for your help!

Hello I have a general question regarding the presence of more than 1 email address which could be in an array under a specific object.  Let's call them primary and secondary for this use case.  These email addresses would not be part of the email namespace but named value pairs. Using a journey within AJO, I should be able to select both the primary and secondary email address for a profile which qualifies for a journey, correct?  This would result in at lest two email send events upon the profile and could have 0..N opens. Please confirm if this understanding is correct? 

Hi, I created an audience with enrichment data. One field is type "string", the other field is "integer". When I create a condition rule on the string field, AJO correctly validates the syntax and the flow. However, when I create a condition rule on the integer, with a typecast, the condition validates, but the flow complaints about a type mismatch error:Condition on integer field (validates):(toInteger(@readAudience{ProfileFieldGroup.nr_travels})) >= 6Flow error: Anyone any idea on what's wrong?FYI, the condition must be integer comparison, I can't use string (lexicographic) here.

I am working on the conditional checks and have added the attributes from Schema using AdvancedMode and the expression doesn't pass through the journey. The same attribute when used with SimpleMode and adding a condition to check the values of the expression equals to "Y"(String) works well. Have anyone experienced issues with modes?

Dear Community,I hope you're doing well.I am currently facing an issue with the One-Click Unsubscribe URL implementation in Adobe Journey Optimizer. Despite following the standard setup steps, the unsubscribe link does not appear to be functioning as expected.Could you please assist me in identifying the cause and guide me on how to resolve this issue?Any insights or recommendations would be greatly appreciated.Thank you in advance for your support.Best regards,Karthikeyan Sakthivel

Hi all, We are just getting onboarded into AJO, and we started building test journey to test a few things. One of the thing I am testing is to for AJO to read a segment, and send a POST Call to a slack integrated channel to display a simple message. The Slack POST endpoint looks something like this: https://hooks.slack.com/services/xyz and accepts a BODY data:{text: "abc"} The test is to display "Abc" as a message in the slack channel, and this has been successful. I am wondering if there's a way to add variable values (say, I want to add a profile attribute value, the ID - all readily configured in data sources) into the POST body? The end output I am looking for is something like this: "text: "Account:" & @IDvariable & "received the message"Output: Account 123 received the message. Thanks!

I have got some custom conversion XDM Experience Event addedToCartXYZ . Is it possible to include such an event in Metrics in AJO reports? Else I need to buy CJA? 

Has anybody done such a use-case?I assume that image should come as an import to AEP and then render such a QR code in AJO template?

Hello,I have some html files from our developer that I want to upload into AJO as Email Fragments, but also want to allow users to change text, images, buttons, etc. after they insert the fragments into emails. When I try to enable the editable fields for some of these components, it says "Unsupported content selected. Select another component". I did some experimenting and noticed that when I use the OOTB contents in the Fragment builder, there are some syntax that seem to indicate if something is editable.Ex: <div contenteditable="true" class="text-container"> <p>Please type your text here.</p> </div>Is it possible to add this syntax into the html files I'm trying to upload in order to enable editable fields? 

Assume that my customer has 20 products (FSI Industry). Have you ever done such a use-case - rendering last seen product/service in email using only AJO (not Target)?

Hi Community, Is there anyways I can query the journey properties like: 1. Journey Status 2. Journey Start/End Date 3. Journey Schedule etc Do we have any system datasets storing these values? If not, is there any way to retrieve this info, other than UI? Thanks,Anfal Thanks,Anfal

Hi Everyone,I’m looking for assistance with configuring Adobe Journey Optimizer (AJO) for in-app messaging in my React Native mobile app.I’ve started the configuration from scratch and followed these steps so far:Created a DataSet in AEP.Set up identity in AEP.Created a schema in Data Collection.Created a DataStream in Data Collection and added AEP as a service.Added the following extensions in the tag property: Adobe Experience Platform Edge Network, Adobe Journey Optimizer, AEP Assurance, Consent, and Identity.Configured the Adobe Experience Platform Edge Network extension.Configured the Adobe Journey Optimizer extension.Created a rule named 'lifecycle' with the events 'mobile core background and foreground,' and an action to 'Forward event to Edge Network' via the Adobe Experience Platform Edge Network.Created a new library in the publishing flow, added the changed resources, and saved it to the library.Copied the environment code snippets and implemented them in the Android app.In

Hi, when using Audiences for In-App messaging in AJO, are only Edge audiences supported, or can other audience types be used as well?

Hi, We are trying to set a control group in Journey of 5%. How can we do this? how will the back end data looks like?  Any help would be appreciated. thanks 

How do I use Variables and Offer Priority score while creating expression to assign ranking formula

Hello ,Am sending push notifications through a journey. The notifications are being sent and show as successfully delivered in the Sending Statistics section of the journey report. However, I am not seeing any tracking statistics—such as Clicks, CTR, Unique Clicks, or Push Custom Actions. The Tracking Statistics table remains empty for all push actions.Has anyone experienced this issue or can suggest additional troubleshooting steps?Are there any specific configurations or common pitfalls that could prevent tracking events from appearing, even when push notifications are delivered?ThanksAJODev

Requirement: I am trying to include Epsilon Contact ID as an item within the identityMap array in ‘AJO Message Feedback Event Schema’(out of the box schema).What I have done so far:Created a custom action and in the identities section, added emailAddress and epsilonContactId:"identities": {                    "emailAddress": {                        "toBeMapped": true,                        "dataType": "string",                        "label": "Email Address"                    },                    "epsilonContactId": {                        "toBeMapped": true,        &n

I have got question regarding in-app message node after wait node. After The Wait time finish then the in-app message is not longer displayed?Or what is the behaviour of that node? 

we have to implement a journey where we have to limit the profiles based on the conditions. but when we test the journey with different audience count , its not limiting the profiles according to the mentioned count.we can see in the adobe documentation saying , For live journeys, here are the thresholds to consider to ensure the limit is reached: For a cap greater than 10,000, the number of distinct profiles to be injected must be at least 1.3 times the cap.For a cap below 10,000, the number of distinct profiles to be injected must be 1000 plus the cap. but when we tested the profile cap through different audience count , the count of profiles which it's limiting is not consistent and its not according to the above threshold rules.please find the attached analysis on the same. Could you please confirm on the threshold rules  and the behavior of the journey interms of limiting profiles according to the count.

Master Frequency Capping & Conflict Prioritization in Adobe Journey Optimizer Recording URL: Master Frequency Capping & Conflict Prioritization in Adobe Journey Optimizer  Event Details Join us for an engaging Adobe Experience League LIVE episode where Adobe experts dive into new features in Adobe Journey Optimizer to help you govern and prioritize customer messages with precision. Learn how to reduce messaging fatigue, resolve conflicts, and deliver impactful experiences that resonate. In this expert-led session, we’ll explore powerful tools to optimize your customer journeys: Journey Capping: Control how many journeys a customer enters in a timeframe to prevent over-messaging and enhance engagement. Conflict Management & Prioritization Scoring: Resolve competing journeys to ensure customers receive the most relevant messages at the right time. Rule Sets: Implement flexible, scalable guardrails to automate decision-making and streamline journey execution. T

HiI am trying to use contextual attributes like current temp in a ranking formula to assign ranking score to offers using offer decisioning. I am using AEP Tags to send event with contextual data  to AEP, and the event is being sent correctly. But I think the current temp value in the ranking formula is always null. The screenshot from AEP debugger shows the contextual data that is being sent from AEP Tags  

Hello,  We are going to begin doing some testing where we'll be dynamically switching content based on variants we'll set up in the email. My Analytics team wants to know if there's a way to identify and report on how many users received a specific variant of a module within a single email.  Example - Within an audience I've created, I want people that live within a selected City to receive a different message in a specific module. I create a variant to identify the city and update the message. Can I somehow identify and report on how many profiles received that module? I'm not looking on whether or not they interacted with it, I can do that by tagging the links in that module. I want to know hoe many of the audience I created actually met the criteria and received the email with the changes content.  Please advise

Hi, I'm not a developer and I'm trying to write an expression to count the number of a string field nested within string arrays (screenshot). This expression is intended for use in one of the Custom Actions variable fields in Journey. Below is the expression I attempted, along with the error I received: "The expression is invalid : Unexpected usage of the character '('. It seems that you should better use the '}' here." Expression in question:listSize(#{ExperiencePlatform.ProfileFieldGroup.profile._ObjectLevel1.ObjectLevel2.ObjectLevel3 [].ObjectLevel4 [].each(currentDataPackField.plan)} Kindly take note that there can be more than 1 ObjectLevel4 hence more than 1 plan.Thanks!

My business partner wants a list of all of the customers by primary ID that received each treatment for an email so that they can analyze against other data sources to confirm client behavior. The total data set is around 380K.When we execute using the query service we are maxed out at 50K records.How can I export this full list to our business partners