How to track that all conditions in a journey contains suppression check | Community
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Level 3
June 11, 2025
Question

How to track that all conditions in a journey contains suppression check

  • June 11, 2025
  • 1 reply
  • 475 views

Hi Community, I have multiple journeys where we are sending out 10 or more emails to customer across a period of 1 month. Now to check if any consumer has opted out of email communication, we put suppression audience check before every email. But is there any way either using query service or by building any utility, where I can just enter the journey name or details and the output would give me a result saying there are 10 email actions and before all 10 email actions we have put a condition check using suppression audience ?

1 reply

DavidKangni
Community Advisor
Community Advisor
June 11, 2025

Hi @hardikja3 ,

 

You can leverage exit criteria instead of adding a suppression check before every email.

 

Another approach is to use the OOTB email consent preference with a marketing email type channel configuration. This will check the profiles consent before every email.

 

Thanks,

David

David Kangni
HardikJa3Author
Level 3
June 13, 2025

Hi @davidkangni  Can you share any documentation on the OOTB email consent preference ?