Adobe Journey Optimizer

HI all,I recently came across a issue in AJO mail where if I use contextual or personalization attributes in the url link. I was unable to track the click events in cja?.In some way, the ajo is not recognizing that as a link.Is there a way to force say the link to be tracked? or any alternative?Link to track - https://{{variable1}}/ test/{{variable2}}I found this document - https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-23027Let me know of any leads.I doubt If I use this way https://Test/{{variable1}}/ test/{{variable2}} this will work. But need to try

Assuming I want to create offer regarding the Credit Card. However based on the user credit scoring details of the offer might differ. Is it possible in the offer to personalize offer copy based on the profile attributes which tell us about credit card interest rate for the specific user?

Hi,I am working on creating a Dynamic Template using Conditional Rules. While adding a condition to my rule, I was able to add 5 values. However seeing below issue: For my use case, when I tried to add 200 values, it showed an error.Did not find any mention of this limitation or guardrail in the documentation.But it will be helpful if some one can help me with the details. Thank you in Advance!Referring below page:Create conditions | Adobe Journey Optimizer

I wonder i sombody knows anyting about how the Mirror Page link is build, the structure of the link.I have faced a problem that in some cases I get a Mirror Page URL without the /ee in the final link in an email. And that link does not work. Sometimes I get a Mirror Page with the /ee included in the link, and then it  works. I can manually change the link in my browser (set in the /ee in the right place, and then it works)https://data.nordea-test.cjmadobe.com/ee/v1/ ..................https://data.nordea-test.cjmadobe.com/v1/ ..................So the one million dollar question, what causes the /ee to be created in the final link, and what make this to be left out when rendering the link. Since it is the same mistake every time withe the same letters, this to letters must have some connection to something in the solution - putting them into the final URL.

Hello, I have a recurring journey that uses batch audience. I have also enabled the option of triggering the journey after batch evaluation. 1) If batch evaluation starts at 2PM PST, how long does the job takes to refresh the audience ?2) If I start my journey at 6PM PST, and specify wait time of 1 hour in "Trigger after batch audience evaluation". Will my journey start by 7 PM PST ?  ThanksAB

1. I create read audience journey - merge policy for profile attributes in personalization syntax would be taken from merge policy from that segment2. Event journey - default merge policy - email default set up in AJO?

Hi Everyone,I wanted to check if anyone has previously migrated email templates from  SFMC to AJO. If so, could you please share the steps or best practices followed during the migration? Understanding the process will help us plan and execute the migration more efficiently. if there's any documentation you can share.

In documentation there is an example: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/primary-email-addresses#in-the-email-configuration In my env: 

As an email developer, I’ve created a two-column responsive email using AJO’s Content Editor. The email renders well across most email clients; however, Outlook 2016 and 2019 (120 DPI) appear to be pushing out the email margins. See the screenshot below. How can I resolve the margin issue in the mentioned clients?  

I have created numerous templates using AJO's Content Editor and now need to access the HTML code to begin troubleshooting sevreral rendering issues I've encountered. As an Email Deverloper, how can I extract the HTML code from an Adobe Journey Optimizer email created in the Content Editor?

Hi,In a Unitary Event Journey with an entry event (e.g. "Event01"), what occurs when a profile which is already in the journey triggers another event of the same type (Event01)?This wiki explains that the profile can only have one instance in one journey at one time: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/manage-journey/entry-managementHowever, what happens to the data of subsequent events if a profile is already in a journey?E.g., profile triggers Event01 with status = 'a'Profile enters JourneyE.g., profile triggers Event01 again with status = 'b'Profile is already in Journey with Event01 status = 'a', so profile does not enter Journey with Event01 status = 'b'.Is it possible to access the second occurrence of Event01 with status = 'b' for the Profile which has already entered the Journey with Event01 status = 'a'? Will the journey's Event01 context update to show status = 'b' upon the second event occurring, or does that data need to b

Hi,I am using AJO and have a number of journeys scheduled daily at 8:00 AM. The scheduler is configured to refresh all audiences at 7:30 AM. If I check an audience individually, I see it was refreshed at 7:47 AM (Audience Properties /Last updated). However, when the journeys ran at 8:00 AM they took the previous day's audience members, and not the ones that show after the refresh.How much time should be left between the audience refresh scheduled time and the journey's start, to be sure that all audiences are refreshed and ready to use? I understand that it depends on the data and how many audiences are defined, but I would like to get some guidance on how to best estimates the timing in such a way we don't run journeys on outdated data.

Hi everyone,   In the new Adobe Campaign Orchestrations release, we now have the capability to define relational schemas. While going through the documentation, I noticed mentions of a “recipient” schema, and I have some questions regarding how it works:   As I understand it, there is no out-of-the-box recipient relational schema in AJO (unlike Adobe Campaign Classic), so any recipient schema needs to be built manually. Is that correct? If we build a recipient schema and additional relational schemas (e.g., loyalty transactions, loyalty membership) and link them to the Profile schema, do we also need to manually populate the data in these schemas for them to work with targeting and identity relationships? Or is there some automatic mechanism (like a view over Profile) that populates these schemas? I belive need to fill maully, no view.     My concern is this: if data is already coming into the Profile Service, and then we also need to load the same data again

What is the difference? 🙂

Hi, We are creating an email templates using building blocks options and whilst drag and drop of structures, we couldn't add 1:1 and n:n columns in same container. Is there a limitation we need to know? Thanks, Kind regards,Kiran Buthpur

As of now, we can see the custom alerts possible through admin console. However, we dont see any option to create a custom alert using any one bounce. We need the column details like who is bounced back, reason for bounce, journey name, timestamp. Can we able to use custom alert option for the above requirement. if so, please share the step by step Navigate to the developer console.Add events to your project.When adding events, specify the type of events you're interested in. If you want notifications for events in AEP, choose platform notifications.Further, select the specific event types, such as failure or success.When we follow the above steps, i can see standard alert only. how do we create custom alert for a dataset which we created ourself. 

Hi,I am working on to create content fragments with editable fields in our emails and observed that when we use any image url and url field in a fragment, AJO add an extra space character before and after the provided value.This extra space breaks the images and links in some of the email clients.Does someone know any workaround this issue?

Hello all,  I have a two (2) separate transactional journeys - English and French. We have an edge case where a person can use submit their email address and receive the Welcome message associated with the respective journeys; which is not what the client wants to happen.  I tried creating a Streaming Audience where I look for anyone in the past 24 hrs who may have received the email message (using the Journey Action ID), and used it as a Condition to check if the email is not in that audience it should receive the Welcome.  However, when I go to test it, I will can submit the English version, and on the same day submit the French version and receive an email. I would think that any email sent from those Journeys would instantly be added to the audience since I'm streaming it, but that's not the case.  It seems as if the audience is still be treated as a Batch. Is there something I'm missing when creating a Streaming audience using the Journey Ac

Hey There!       I have a custom action which returns payload in the below format (as a contextual attribute) {"data": {     "products": {            "products": [                  {                      "productId": "111",                      "title": "sample-title",                       "url": "sample-url"                  }            ]       }}I can traverse through this object using each loop and access the inner objects like below{{#each context.journey.actions.3826ab4b-218b-476a-829b-fc07fc7790d3-1753790791486-1.data.products.products as |product|}}   {% let id = product.productId %}{{/each}}&n

Hi,  "ctaText": "Go To "Deals"",  I want to double quote the word Deals in JSON and was wondering what the right syntax is. "ctaText": "Go To \"Deals\"" Will this work?? Thanks

HiI have the following question: Is it possible to ingest data into an Experience Event schema using Data Distiller in Adobe Experience Platform, and have those records act as triggers for a Journey in Adobe Journey Optimizer? My scenario would be:- Generate/transform data using Data Distiller (Query Service).- Write the results into a dataset based on an Experience Event schema enabled for profile.- Use those events as triggers in an AJO Journey (similar to realtime ingested events). I'd like to confirm if events generated by Data Distiller can be considered as “unitary events” for Journey Orchestration, or if the only supported method is real-time or batch ingestion from external sources. Thanks.

Hi, Can we run AJO standalone without AEP-CDP module to send emails by uploading records via CSV file and creating custom audiences?for starting phase, we need to just start with AJO, and later phases plug in CDP. I know it's not recommended approach, just want to know any options.

How to look at the audience created in the Audience section in AJO?Is there any visibility to see the audience created by apart from the count as the detailed view of the audience created?

Hi Everyone,   I’m not able to see the Buying Groups section in Adobe Journey Optimizer – B2B Edition UI. Is the Buying Groups tab automatically available, or there some specific prerequisites needed - such as whether creating audiences are required to make the Buying Groups tab becomes available?     Any guidance or documentation reference would be very helpful.

Are there any guardrails or considerations to keep in mind when creating an IP pool in a sandbox with 6–7 IPs?Can we randomly group a few of them into an IP pool, or are there best practices we should follow?