Not able to see Buying groups in AJO B2B | Community
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Adobe Employee
RajeshM369Adobe Employee
Adobe Employee
August 13, 2025
Solved

Not able to see Buying groups in AJO B2B

  • August 13, 2025
  • 1 reply
  • 308 views

Hi Everyone,

 

I’m not able to see the Buying Groups section in Adobe Journey Optimizer – B2B Edition UI. Is the Buying Groups tab automatically available, or there some specific prerequisites needed - such as whether creating audiences are required to make the Buying Groups tab becomes available?

 

 

Any guidance or documentation reference would be very helpful.

Best answer by Mayank_Gandhi

@rajeshm369 If you cannot see the Buying Groups section, check if your assigned product profile provides “View Buying groups” access else ask your admin to confirm or check with provisioning.

1 reply

Mayank_Gandhi
Adobe Employee
Mayank_GandhiAdobe EmployeeAccepted solution
Adobe Employee
August 13, 2025

@rajeshm369 If you cannot see the Buying Groups section, check if your assigned product profile provides “View Buying groups” access else ask your admin to confirm or check with provisioning.

    Mayank_Gandhi
    Adobe Employee
    Mayank_GandhiAdobe Employee
    Adobe Employee
    August 19, 2025

    @rajeshm369 is this sorted?

    R
    Adobe Employee
    RajeshM369Adobe EmployeeAuthor
    Adobe Employee
    August 20, 2025

    @mayank_gandhi Thank you. It is sorted.

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