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Adobe Employee
Aug 13, 2025 10:22 AM UTC
Solved

Not able to see Buying groups in AJO B2B

Hi Everyone,

 

I’m not able to see the Buying Groups section in Adobe Journey Optimizer – B2B Edition UI. Is the Buying Groups tab automatically available, or there some specific prerequisites needed - such as whether creating audiences are required to make the Buying Groups tab becomes available?

 

 

Any guidance or documentation reference would be very helpful.

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Mayank_Gandhi
Mayank_GandhiAccepted solution
Adobe Employee
Aug 13, 2025 7:43 PM UTC

@rajeshm369 If you cannot see the Buying Groups section, check if your assigned product profile provides “View Buying groups” access else ask your admin to confirm or check with provisioning.

3 replies

Mayank_Gandhi
Adobe Employee
Mayank_GandhiAdobe EmployeeAccepted solution
Adobe Employee
Aug 13, 2025 7:43 PM UTC

@rajeshm369 If you cannot see the Buying Groups section, check if your assigned product profile provides “View Buying groups” access else ask your admin to confirm or check with provisioning.

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Mayank_Gandhi
Adobe Employee
Adobe Employee
Aug 19, 2025 1:22 PM UTC

@rajeshm369 is this sorted?

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Adobe Employee
Aug 20, 2025 4:54 AM UTC

@mayank_gandhi Thank you. It is sorted.

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