Adobe Experience Platform

I have several batch audiences which were activated to destinations within the past 2 years. They were created through the segment builder UI; there are about 300K+ qualified profiles. This week when I go to edit the audiences via the UI, under attributes there is an error which says “Cannot set properties of null (setting 'segmentJobData')”. Clicking Edit Audience results in an error of “Audience cannot be loaded. Cannot set properties of null (setting ‘segmentJobData’).”  Any thoughts on how to resolve this issue such that I can edit the audience?

In one of our Web SDK implementations in AEP, we are collecting form data through an HTTP API, and the prospect email ID is being used as the primary identity. During the initial data flow mapping, we did not apply a lowercase transformation to the email field, so email values entered in uppercase were ingested into CDP as-is.We are now implementing lowercase mapping for the email value in the data flow. However, this is creating an issue because the historical records already stored in uppercase are resulting in separate profiles in CDP. To avoid duplicate profiles, we would like to apply lowercase mapping to the historical data as well in the AEP Profile UI.Could you please guide us the best approach on how to do this? other than reingestion 

I got the case like this: Would have multiple identities for the logged user in my AEP implementation - however its easily done using IdentityMap. I would have multiple business entities However in AT there can be only one Identity - Target Third Party ID Namespace (so Target Profile can recognize only one Identity from IdentityMap How the user recognition works? AEP connects with AT on Edge so I assume its based on the IdentityMap not Target Third Party ID Namespace? Did you have the case like that? 

Hello Folks, I am looking for a sanity check from anyone who has done this in production.My current setup Snowflake is our SoR for transactional/behavioral data (can't fully ingest into AEP due to cost + governance) AEP RTCDP holds identity, consent, streaming web/mobile events FAC federates the heavy Snowflake attributes (RFM, ownership, propensity) AJO for orchestration, Data Distiller for computed attributes There are around 80M profiles Currently the problem is :Business wants a Lapsed High-Value Reactivation journey that: Qualifies on a 180-day look-back in Snowflake (via FAC) Enters within approx. 30 min of a real-time cart-abandon event Personalizes with Snowflake attributes that can change intra-day The conflict: FAC audiences are batch-only, so they can't drive real-time journey entry. If I materialize everything into AEP via Data Distiller, I blow the profile budget and lose Snowflake as SoR.I would like to know :  Has anyone made a pattern work where FAC provides

Hi everyone,I'm running into an issue with an Event Forwarding CAPI integration and was wondering if anyone has encountered something similar.We're consistently receiving a 403 response from the destination endpoint. The response message indicates that the client IP address is in the banned country list.What's puzzling is that the requests are being sent from our Event Forwarding setup, and the vendor has stated that they do not believe the issue is on their side.A few questions for the group:Have you seen a similar 403 error related to a banned-country or geo-restriction policy? Is there a way to determine the actual source IP being used by the Event Forwarding request? Could this be caused by proxying, cloud infrastructure, or regional routing that results in requests originating from an unexpected location? Were there any configuration changes or allowlisting steps required to resolve it?Any insights, troubleshooting tips, or similar experiences would be greatly appreciated.Thanks i

Hi community,I have an use case to track the URL parameters via WebSDK and sendEvent with this params to AEP/AJO for Journey Triggers. However the challenge is that some of the URL params are needed to be encoded e.g. profile identity; Encoding via AJO should be feasible with helper functions, however I am not sure how can we implement decode logic at WebSDK level for the same identity. So that the incoming event from WebSDK can be stitched to the same identity, before sending any comm via AJO. Looking for your suggestions.  

Hi Adobe Community,We are designing a personalization architecture for our company’s website and mobile app using Adobe Experience Cloud, and I would appreciate hearing how others have implemented a similar solution.Our current ecosystem includes:Adobe Experience Platform (Real-Time CDP) Adobe Experience Manager (Content Fragments / Experience Fragments) Adobe Target Adobe Journey Optimizer (AJO)Our objective is to build a scalable content matrix that supports omnichannel personalization across website, mobile app, email, and push notifications.Our current thinking is:AEM serves as the central content repository where reusable Content Fragments/Experience Fragments are managed. Customer profiles, audiences, and behavioral data are managed in Real-Time CDP. Adobe Target delivers personalized website and app experiences. AJO orchestrates personalized customer journeys across email, push, SMS, and in-app messaging.However, we still have several architectural questions:How should the conte

Hi everyone,I'm working on a scheduled Data Distiller job that computes an eligibility flag for entities and writes the results to a Profile-enabled dataset.One of the output attributes is a timestamp that should represent when the entity first became eligible.The desired behavior is:If an entity transitions from not eligible → eligible, set the timestamp to CURRENT_TIMESTAMP. If the entity remains eligible in subsequent scheduled runs, preserve the original timestamp. If the entity becomes ineligible, reset the timestamp (or set it to NULL).Conceptually, the logic would be similar to:CASEWHEN current.isEligible = TRUEAND (previous.isEligible = FALSE OR previous.isEligible IS NULL)    THEN CURRENT_TIMESTAMPWHEN current.isEligible = TRUEAND previous.isEligible = TRUETHEN previous.EligibilityTimestamp    ELSE NULL ENDMy questions are:Is it supported to read the previous state from a Profile-enabled dataset and write the updated results back to the same dataset within a scheduled Data Dis

Hi, In AEP identity stitching is not happening properly and not showing data in events when we create 1 individual profile schema and 1 experience event schema when we have same identity namespace in both the schemas. Can anyone please help me on the same

I created a custom destination using Adobe Experience Platform Destination SDK. The destination activates audience data from AEP to a Salesforce Marketing Cloud Data Extension.As part of the activation, we need to send the AEP audience/segment name displayed in the AEP UI to SFMC. We do not want to send the mapping ID or segment ID.I found documentation and examples for passing the segment ID, but I could not find a supported parameter for passing the segment name.Could someone clarify: Is the AEP audience/segment name available to a custom destination during activation? If so, which Destination SDK field or transformation macro should be used? Can the segment name be included as a column in each activated record sent to the SFMC Data Extension? If this is not supported directly, what is the recommended approach for resolving the segment ID to the audience name? Any configuration or payload examples would be appreciated.

What should be the payload if the data is non XDM? I use Data Prep … Its not explained and I got the errors :(https://developer.adobe.com/experience-platform-apis/references/streaming-ingestion#operation/sendMessage

RTCP keeps only last profile fragment (XDM Individual Profile). How that looks like when it comes to Data Lake? 

I have got the case like this:Unrecognized User - ECID is added server side to IdentityMap  User logs in. a) I use email as an identity (but email has to be unique - only one in the profile - configured in Identity Service).  b) Data Element for that email is populated and added to the IndentityMap. I want that data element also be populated in the following events. SHould it be stored like that?Then the user logs-out  User logs in to the another account. Identity Service disjoin these profiles. I assume I need to clear IdentityMap and add new one. Any tips?What are your tips to manage IdentityMap?

Could somebody explain me what is “use guided events”?What is the specific use-case for that??

Assume that I have a crazy use-case like that. Customer has one Customer IDs. However he might have multiple Loyalty IDs. I can set up these as array with multiple Loyalty IDs. Are there any edge-cases for such a use-case? 

We have created multiple FAC workflows, and each workflow creates a saved audience. These audiences have also been activated to an S3 destination.Now we need to completely remove one of these audiences from the system, including:The S3 destination activation The saved audience The FAC workflowHowever, I don't remember which FAC workflow created this audience. Is there a way to identify the FAC workflow using only the audience name?Also, what is the correct deletion sequence? If I delete the audience, will it automatically remove the activation from the destination and stop/delete the associated dataflow run workflow, or do these need to be deleted separately? ​@SanfordWhiteman ​@JennaFeldman ​@stephaniedam ​@Jennifer_Dungan ​@NicholeVargas 

Hi All,For batch ingestion via Source Connector, we have been using field descriptors for hashed email and phone identities. We are now evaluating a move to identityMap approach.One thing we want to confirm before migrating — when a user's email or phone updates in a new batch, does AEP automatically remove the old identity node from the graph?Or does the old node persist and require manual cleanup? Curious if anyone has observed this behavior in production.

My question is:Does authenticatedState have any real-world impact when data is ingested via batch Source Connector?Or is it only meaningful for WebSDK / Mobile SDK scenarios where events are received in real time via Edge Network?

I have got the profile which has 30x profile attributes. It recently authenticated. Why the profile attributes are not propagated to EDGE? How to do that? I need to use them in AJO or AT and then these would be available on EDGE? 

Hi everyone,Our development team has been working on several enterprise web applications, and we've noticed that many clients are now asking for AI-powered capabilities within Adobe Experience Manager (AEM). These include:AI-powered content recommendations Automated content tagging Intelligent search Chatbots for customer support Personalized user experiencesOne challenge is balancing AI functionality with performance, security, and maintainability in large AEM implementations.At Tech Formation, we've been researching different AI integration approaches, but I'm interested in learning how other developers and architects are solving these challenges.Looking forward to hearing your experiences and learning from the community. Thanks!

Hi Community ,​@abhi_tiwa_19 , ​@DavidRoss91 , ​@bjoern__koth , ​@Devyendar , ​@RiteshGA ​@DineshK We have  multiple events are generated from the source, we plan to ingest only a specific event. To achieve this, we intend to use the Profile Access API to verify whether a particular transaction event already exists for a profile in AEP.If the transaction event is not present based on the Profile API response, the event will then be ingested into AEP via the HTTP Streaming Endpoint.Reference:https://experienceleague.adobe.com/en/docs/experience-platform/profile/api/entitieshttps://developer.adobe.com/experience-platform-apis/references/profile#operation/retrieveEntityAdditionally, are there any guardrails, soft limits, or hard limits associated with the usage of this API endpoint?Any suggestions would be appreciated Thank You Reshmika

 Hi Community,​@Asheesh_Pandey  ​@Ankit_Chaudhary ​@NicholeVargas I’m looking for some guidance on a streaming ingestion scenario in Adobe Experience Platform.We have a use case where multiple events are received for a single transaction from an upstream system via streaming ingestion, and the data is ingested into an Individual Profile–enabled dataset. The expectation is that the latest record should be reflected on the profile.However, the challenge is that multiple events for the same transaction:Arrive within milliseconds of each other Belong to the same streaming batch End up having the same ingestion timestampBecause of this, AEP often retains only the first record, and the profile is not consistently updated with the latest event.To address this, we mapped the source system’s published date to the lastUpdatedDate field (OOTB External Source System field group). This approach works when there are up to two events, but in some cases, the source system sends more than four events f

Is there any way to debug with Assurance why the VEC experience is not returned?

 I am looking for guidance on a personalization use case involving AEP Edge Audiences and Adobe Target, specifically around extending personalization beyond the current session and supporting a TTL-based return visit scenario.Current Architecture* Adobe Web SDK* Adobe Experience Platform (AEP)* Adobe Target* Edge Segmentation enabled in the Datastream* ECID as the identity* Same domain journey User Journey1. User lands on Homepage (`abc.com`).2. Homepage contains a "Get Started" banner/blade.3. User clicks the banner and navigates to a quiz page (`abc.com/quizpage.html`).4. User completes the quiz.5. Upon quiz completion, a custom event is sent via Web SDK.6. AEP audience qualifies based on quiz completion attributes.7. Business requirement is to hide the "Get Started" banner on the homepage for quiz-completed users. What We Successfully AchievedPOC – Same Page PersonalizationWe created an AEP audience using quiz completion attributes that only become available when the quiz completion

Hi Community,I have to replace complete array with new values of array on every batch ingestion, but on every batch ingestion new items gets appended to this array in target dataset instead of replace. I have used upsert_array_replace in a calculated field and my dataset is profile and upsert enabled. Below is the structure of my target and source array, it has a primary identifier as "key" and "comm_details" array object to  replace. Calculate Field : upsert_array_replace (_tenant.comm_details)    -- Source Dataset Field   :                                  _tenant.comm_detail[*]       -- TargetI have already gone through documentation. https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform/overwriting-the-array-object/m-p/566290https://experienceleague.adobe.com/sv/docs/experience-platform/data-prep/functions#arraysCould