Adobe Experience Platform

Hi,seems that when you add the Facebook extension to your lib, but you do not express an explicit use of the pixel through one of the standard action choices (e.g. add action "Extension = Facebook Pixel", "Action Type = Send Page View"), the Facebook pixel code is not loaded.We encountered this problem on one of our sites, where we configure the extension with it's pixel ID, but where we have custom javascript code to make the "fbq" calls. The pixel code is not loaded, and thus facebook pixels are not fired...What is the reasoning behind this except maybe for some lib code optimalisation?Stefan

This seems like it should be pretty straightforward.... a good portion of AEM customers must be using marketo and wanting to track form submits but I can't find any documentation.I have marketo forms embedded on several pages of my website, and I'd like to track how many form fills have occurred on any page each week. I used a standard marketo embed code (only edited for look n feel). Support has been telling me that I need an event based rule (what would trigger this and what should be the outcome?). Somehow, it calls a direct call rule that adds to my "form complete" event each time the form is submitted (what triggers the direct call and what is the outcome?). At this point, I'm not as worried about people who are filling out the form and submitting it while it's incomplete.... I just need more reliable numbers that match what I an see in marketo.Can someone suggest what should be in each field of the Event Based Tag & the Direct Call Tag? I have no idea where to start....

Hi,I have access to create a web property but don't have access to create an Adapters and environments and add extensionsCould you please help me what access is required for this and from which console I can get this. I already have admin rights for Adobe Launch

HI I configured Analytics extension within Launch and complied all the libraries and the build was also successful.Now I am trying this implementation with a test rule created by saving a static page on my local machine and rendering the page in Chrome.The Test rule triggers but not able to see the beacon and  debugger console shows the below errorGET file://assets.adobedtm.com/extensions/EP23d75a37c9fa4adb8bac5e****2e354a/AppMeasurement.min.js net::ERR_FILE_NOT_FOUNDI have tried all the configuration but have no luck.Appricaite if some one could suggest me a way to test it.Thanks

Hi there,do you know if I can set up somehow in the Rules for DMT to proceed only if the number of Id's(users) is >5? If not where and how I can set this up?Thanks!

We currently have implemented a new website flow using Salesforce Communites and Lightning. The problem with Salesforce is they only allow you to inject the DTM header via an Iframe. They do not allow for the DTM header to be loaded directly on the main html page itself due to Content Security concerns. So we have created an iframe element with the src as the DTM header.This iframe executes our DTM rules on each page however I have no access to any of the elements on the parent page in which the iframe is hosted. Therefore I have no way to grab the buttons to generate click event, etc. In the Development tools via chrome I can grab these elements via parent.document.getElementById but from DTM it does not seem that I am able to grab these and that the parent object is not defined.Is there a way to grab the parent page elements from our iframe implementation of DTM? Is this even possible without the DTM header being on both the main page and the iframe?Any help on this would be great.Th

Hey guys,I created an event-based rule that is triggered when a user clicks on a link. I need to check if a certain class exists on an element to determine if the rule has to be triggered or not.The class is added when a user clicks on a link. The problem (I think) is that by the time the class is added, the rule condition is already checked and the rule is not triggered. Is there a way to delay the checking of the rule condition?I tried the following but it's not working: window.setTimeout(function() {if(!$('.login-register').hasClass('closed')) { return true;  }}, 1000); // Wait for one second to check if the class 'closed' has been added to the element.Any help is greatly appreciated.

Hi,I wanted to migrate one rule from DTM to Launch. However, when I tried to use condition "Device Type" I saw a warning: Is there an upgrade being prepared or should I apply custom code logic (anything in _satellite object that could help here?)?Documentation is not up to date I believe. I would be grateful for your help.

Currently, if you want to manage your points of interest for Location Tracking, it is recommended that you manage the information through Mobile Services using the interface or by uploading a CSV file to that location.  When you view the line in ADBMobileConfig.json for analytics.poi, it points to a file that begins with "https://assets.adobedtm.com/.../<fileName>.json.My questions is this: Can I point to a custom file of my own sitting elsewhere, or am I required to use the location shown in my config file.  The goal for having an alternate location and/or file name is to maintain a file that updates automatically instead of being required to upload a new file anytime the information changes.Thanks in advance!CC: Gigazelle​, Jen Andrews

Hi, I would like to know if it´s possible to use Adobe Mobile Services and it´s In-App Messaging for a web based product? It seems to be only possible to use it for mobile- and tablet apps. In my case the main traffic is in the web.

Hello - I see 2 lifecycle calls when I do a first launch of the app. Does that mean, two first launches would be counted when we launch the app firstly?Thanks,Venuka

We are using App Measurement SDK for iOS and Android v 4.X for analyzing our mobile app.Basic analysis is going good.But, eVar capturing is not working.We create a Hash map to deliver context data, and set key and string value on it.Then we call trackAction with it.Android code is like below.>HashMap <String, Object> contextData = new HashMap<>();>  String sex = getStringSexForEvarData(firstCard.getCardSex());>  contextData.put("user.gender", sex);>  String isAutoLogin = getStringBooleanForEvarData(settings.getBoolean(SaisonSettings.KEY_AUTO_LOGIN_FLG));>  contextData.put("setting.auto_signin", isAutoLogin);>  String isPassLock = getStringBooleanForEvarData(settings.getBoolean(SaisonSettings.KEY_PASSCODE_LOCK_SETTING_FLG));>  contextData.put("setting.passlock", isPassLock);>  String isFingerPrintLock = getStringBooleanForEvarData(settings.getBoolean(SaisonSettings.KEY_FINGER_PRINT_ENABLE));>  contextData.put

I am having an understanding question due to crashes.For example I have the following behaviourLaunch 1 (Visit 1) --> App version 1  -->page a --> crashLaunch 2 (visit 1) --> app version 2How is Adobe counting the crashes for this case?A) crash 1 for launch 2 and app version 2, visit 1b) crash 1 --> app version 1, launch 1 and visit 1Plus is it somehow possible combining crashes with the page where it occured? how?

Two questions related to mobile app reporting:Does Adobe have an integration framework to capture AppsFlyer value IDFV in SiteCatalyst via SDK or APIAre mobile lifecycle metrics like crashes and first installs/launches available in the raw data feed customers currently get into Insight?

Hi,Have implemented the SDK in iOS and Android Apps and passed the variables for Props and eVar. I can see the pages data with page views but when i see the same in Prop page view is 0 and visits i have numbers. I can see the same in eVar also but not sure why i am not seeing the same for Props.Can someone help on this. Thanks.RegardsTirumal

Does anyone know how to get the pages on which the crashes occured? Plus what kind of crash has happened? Adobe trackes crashes automatically but is there a chance to adjust this somehow?

We have seen lately in our ios app that we get some weird looking pages like company/102 and we have analyzed those to see what was going on and where are those pages coming from. What we have found out is everytime when we get an initial launchevent it creates an own page. Is this expected behaviour? how can we turn it off.What is so weird on this: ios creates theri launches automatically and android need to get an sdk adjustment. In adroid we are not having this issue but we track launches but only in ios.And I thought a launch with a page could only correlate when it occures in a same hit, but not creating own pages.Does anyone know what to do or is there a simple explaination.I would be really thankful for your support!

Hi There,I know the DTM has been superseded with the new Adobe "Launch" product.Is there any official Adobe whitepaper/content on the expected/continuing life span of the current DTM product?My understanding is that there is no date the DTM is going to deprecated, but no future development or bug fixing is planned.Any official links to confirm (or correct) this understanding would be greatly appreciated!Thanks!David

Hello Team,Do you have any documentation with example on Satellite library?What are the functions, methods available ? how to used them in DTM ?

Hi,We are planning on migrating our DTM web properties over to Launch in the coming month.However we won't be able to migrate some of our web properties to Launch any time soon.When will DTM be sunset ? Is there a date set ?If it is the same process as with Adobe Tag Manager 1 and 2, there will be a period when DTM will not allow us to create any more new content and will only be read only. Is there a date for this as well ? Best regards.Alexis Cazes

Hello,I'm trying to capture the an anchor link's text and href and pass them into an evar.  I've successfully created the event to capture when a visitor clicks a link, however I'm having trouble setting the values in the Analytics call.  The s.linkType and s.linkName fire correctly but my props, events and evars are not applied to the s.tl() request.RuleSet Launch Var Codevar turl = this.href.toLowerCase();var ttext = this.text.trim().toLowerCase();var tsection = 'body';s.linkTrackEvents = "event15";s.linkTrackVars = "prop6,eVar16";s.eVar16 = s.prop6 = [tsection, ttext, turl].join('|');s.events = "event15";console.log(s.eVar16);The console shows that s.eVar16 contains the value I want to see (e.g., 'body|add to cart|/shop/parts.html') but when I look in the Experience Cloud Debugger none of the props, evars or events have been assigned to the link click.What am I missing?

Hello, Can you please suggest me how to send the native app (IOS) data to two two different report suites based on certain condition?Logic:If website is A then send data to "report suite A"else send data to "report suite B"ThanksChenna

Hello,I am completing a tagging implementation and during testing I came across a strange problem: I see that not one, but two Adobe Analytics beacons are fired on page load, and the second is NOT a duplicate. One of the beacons matches the rules and Adobe Analytics variables I set up in Launch, but the other one has different tags and I have no idea where they come from! They might come from a previous iteration of rules that have been deleted.How do I get rid of the second beacon containing incorrect tags?Any help would be deeply appreciated.