Adobe Campaign

Hello Is there a way to update a field in the recipient tracking log in ACS (nms:trackingLogRcp:profileTrackingLog)? The field I was looking to update is the URL category and it seems that I wasnt able to locate any relevant resource in the "Dimension to update" in the Update data activity in a workflow... Thanks Gigi

Hello Everyone, I am trying to send a web app link in an SMS Delivery. Issues faced by me:The link is not getting shorten by all the Url shorteners If I remove the preloading URL, then the above case is possible. After which I added the preloading URL.If I click the above link in the Test SMS delivery it redirects and gives me an error that the requested URL cannot be foundWhat I want:I want to send a link with the preloading link in an SMS delivery so that whenever a customer clicks and the data related to the customer is updated. I would really appreciate if anyone can help me with this Thanks 

Hello, I may have accidentally deleted a workflow. Is there any way to retrieve the workflow? It contains deliveries information.  Another question, if we remove the workflow, do the deliveries will be removed too? Thank you.

Hi all, We are using Mid sourcing platform Design architecture. When I am uploading the image, Images are getting uploaded in the server. But When I click the option to publish on frontal servers end up with error. It shows popup error "RED-520021 Invalid login or password". Kindly help me to solve this. I am not sure which password or login referred in the error. Thanks,Ram.

Hi Experts - is there any future enhancement in ACS, where we can do conversational sms or atleast do an action based on the response ? Our requirement is if customer replies to a particular short code, we want to make an api call to update some status and respond back to the customer.

Hi community, The public key generated via the Adobe io console while creating integrations for using API has an expiration date.  so how do I monitor this expiration? I am ideally looking to get notified before expiration.

While loading an ACS instance, I am getting above error and it started working after sometime but this error keep on happening everyday. Could anyone can help why this issue happening and what steps has to be taken?

Hi, I want to add a date in my HTML: not today but "today plus 30d". Anyone able to tell me the formula to add into the HTML? Many thanks!!!

In ACS – Do we have a provision to create a new template for the Transactional messages? So that it will support all the OOB capabilities for the real time events.

Hello. On the 'recipient delivery logs' table, there is the 'IP Identifier(@publicId)' field but is there any way to see what IP it relates to as, in our instance, it shows as 1, 2, 3, 4, etc. Thanks. Luke.

When a user signs up on a landing page, is it possible to reconcile by both email address and organizational unit? Allowing the same email address to exist under 2 different org units?The reconciliation key in the page properties only has single predefined options to choose from. Is there anyway to make this work as I mentioned?Thanks!

Hello Everyone,So far you were very helpful and I really appreciate that!I'm a new user of Adobe Campaign Classic and I'm facing a problem with some of my workflows.Some of the workflows I made stops from running because of an error ; ORA-210000  (timeout occurred)The problem is not due to our database since it's running and there's no issue with it.My question is, is there any workflow I can build that can restart the workflows that stop from running, please?Thanks.  

Hi Everyone, I have a usecase wherein i need to populate one value to other field. Please see below-CCT_IDbestZipID1 ID1 ID1 ID1 ID112345ID1 ID1 ID1 ID1 ID1  I want to populate the zip - 12345 to all the ID1 rows, I tried a code, mentioned below but didn't get it to work yet. var query=xtk.queryDef.create(<queryDef schema="temp:union" operation="select" lineCount="10000"><select><node expr="@id"/><node expr="@CCT_ID"/><node expr="@bestZip"/><node expr="@newZip"/></select></queryDef>);var result = query.ExecuteQuery();for each (var rec in result.union){if (rec.@CCT_ID = rec.@CCT_ID){if (rec.@bestZip != ""){var value = rec.@bestZip;logInfo("The value of zip is: " +value);}if (rec.@CCT_ID = rec.@CCT_ID){if (rec.@bestZip = ""){var newZip = value;logInfo("The NewZip Value is:" +newZip);var update=<union xtkschema="temp:union" _operation="update" _key="@id" id={rec.@id}/>update.@

Hi there! I have made a javascript that is searching for recipients by an email value grabbed from a parameter in the url. I have this so far:  But it is failing because it can not read the value of the value <%=ctx.vars.email%>. Any pointer into how this can be achieved? 🙂  

Recently, the database cleanup workflow always get failed every day. I checked the cleanup.log, There is an error "PGS-220000 PostgreSQL error: could not receive data from server: Connection timed out\n (iRc=-2006)" after VACUUM ANALYZE, I suppose is there any connection timeout configrates between Adobe campaign server and the postgresql. Is there anyone know the reason of the issue? 2021-06-16 14:04:21.959+08      00004CF1        00004CF1          1     info    wdbc    Get: [57381216] SELECT GetDate(), iOptionId, iDataType, sStringValue, iLongValue, dDoubleValue, tsTimeStampValue, mMemoValue FROM XtkOption WHERE sName=:#(1)#2021-06-16 14:04:21.959+08      00004CF1        00004CF1          2     info

I am looking for recommendation on how to version control ACS code, looking for what option are available, can we use GIT, if yes then how? any other options?

Situation: I have created a 6 page micorsite for lead generation. The site has the ability to take in lead source variables that we pass through and I was looking to add in a backup as we have seen some gaps recently with this variable.  To fix the issue, I added in some JS to capture the tracking tag from a link and pass it through all the pages until they hit submit on the form. To do this I had to add in an if statement to only fill the variable if it is empty/null/undefined, but my logic isnt working and its repopulating on every page.  From what I can tell the IF itself isnt wrong, but when I search in the consol for the variable it doesnt appear, although it does in the AC debug mode. If the IF thinks the variableis empty, this would make sense why it is updating it constantly, but I cant figure out why its reading the variable that way. Any idea what I am doing wrong? Site: https://www.sunlife.ca/ma//webApp/pma-index?WT.mc_id=en-us:direct:promo_email:provider

Hi Community, I am building a client's webapp whose assets file structure is as following, is it possible to create sub folders under "res" directory path? otherwise I need to dump everything in the resources folder and modify all the folder paths in the html pages and css files and javascript files, is this a limitation? what can be done?   

Hi All, Kindly help me in clearing the below mentioned doubts related to Recurring Campaign template in Adobe Campaign classic.1. In recurring campaign workflows, how is the approval process happening/working and will extraction file approval mail get sent to the operator from recurring campaign workflows?2.  In the recurring campaigns default workflow properties there is a script mentioned and this script is not carrying to new workflow that we created in same recurring campaign. So should we copy the recurring script in all workflow in this campaign?3. Could you please tell me what's the core difference between Unique and recurring type campaigns? Especially based on approvals. Thanks.

Hi, If I enable URL tracking for one of our domains we get an error in the delivery link "Your Connection is Not Private". If we remove Tracked URLs from the template it works fine. I'm not too familiar with brand configuring features, so would appreciate any help troubleshooting, as this only happens for one of our domains.  Thank you much in advance. Johnny Bravo

I am building a webapp for editing email content, and have a problem when saving content child elements; I can modify the children via ctx in the webapp but, when I save via Storage object, removed children still remain. That is, if I load the following content: <content> <child id="1" ... /> <child id="2" ... /> <child id="3" ... /> </content> And manipulate ctx in webapp to change order of 1 and 2, and remove 3 <content> <child id="2" ... /> <child id="1" ... /> </content> After passing the Storage Object the resulting children on the stored content is 2,1,3If I change to 3,2 the resulting children on the stored content is 3,2,3 So my conclusion are: child elements are inserted or updated in the storage processes - excising ones are not removed. Anyone have a workaround or tips? I am thinking of doing an enabled attribute and set to false for all "excedeing" children but is seems like a very unne

Hi ACS experts, We have encountered an issue in ACS while creating a new schema.We created a new schema which was joined with profile extension schema based on custom columns (email and name).When defining links, we have to give a link id which says it should contain maximum 30 characters. It do not mention anywhere which characters are allowed or not. So we used hyphen in that name and it was accepted by UI (for ex linkschema1-abc). Now when we prepared the publication we received no error and publication went successfully.However, after it, the profile schema went missing from instance and all related schemas started throwing error.When we did diagnosis, it showed error in publication logs that 'XTK-170036 Unable to parse expression "linkschema1-abc"'. We tried everything like deleting schema/link, redraft schema, repaid DB option but nothing worked because last publication was successful and new publications will throw error due to invalid definition of profile schema

Hello together, I am currently working on the connection between Adobe Campaign Classic and Microsoft Dynamics 365 CRM. After following the documentation and setting up the external account with the deployment type Web API (Certificate) I get the following error message after starting the configuration wizard:Has anyone run into the same problem or an idea how to solve this problem? Thank you!

Please explain all Typology rules with use cases-Use case and definition of typology rules-Filtering Rule, Pressure, capacity and control rule...please

Hi, How can I reformat a standard date type field in the expression editor in ACS as follows:From dd/mm/yyyy (standard date format in in ACS) to f.e. ddmmyyyy or dd.mm.yyyy Does anyone have the same problem or a solution?