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Level 3
June 9, 2021
Solved

Tracked URL Error

Hi,

 

If I enable URL tracking for one of our domains we get an error in the delivery link "Your Connection is Not Private". If we remove Tracked URLs from the template it works fine. I'm not too familiar with brand configuring features, so would appreciate any help troubleshooting, as this only happens for one of our domains. 

 

Thank you much in advance.

 

Johnny Bravo

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shelly-goel
shelly-goelAccepted solution
Adobe Employee
June 9, 2021

@johnnybravo  You're possibly having mixed content on the page i.e. with http as well as with https. Possibly the link added/ tracked is http so changing it to https should resolve the issue.

2 replies

shelly-goel
Adobe Employee
shelly-goelAdobe EmployeeAccepted solution
Adobe Employee
June 9, 2021

@johnnybravo  You're possibly having mixed content on the page i.e. with http as well as with https. Possibly the link added/ tracked is http so changing it to https should resolve the issue.

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Sukrity_Wadhwa
Level 4
June 23, 2021

Hi @johnnybravo,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

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Sukrity Wadhwa