Adobe Analytics

I created a custom segment using two events with the "Only After" sequence.I am attempting to use the custom segment as part of a calculated metric where the custom segment is the numerator.When I select it, it is acting a container and requesting a metric, dimension, segment, etc. What am I doing wrong or what do I need to add to the container?  the Custom Segment is two metrics and it is a segment.Any help is greatly appreciated.TIA,Brian

I am trying to build a custom segment to single out Direct traffic for the website. This would also include any traffic which was classified as 'none' in the past.  How can this be done?

We have recently started updating the Adobe Mobile SDK libraries for our Android App test build to use the AEP SDKs. We configured AEP with the extensions we need(Adobe Analytics, Mobile Core, Profile and AEP Assurance) and updated all of the code with our Android app. We are not using any schemas, so the app has been build using the Adobe Analytics extension.  From the app, we connected to Assurance, and we are able to see each Adobe Analytics event that we are expecting to see, so we can tell that from the app to AEP, the calls are working and being captured as expected. In Assurance, we can also see that the post-processed status is green showing that the AEP to Analytics connection is working as expected also, as all the information needed was pulled with no errors (processing rules etc) However, as part of our QA, we want to be able to confirm that the data we're seeing in AEP Assurance, lines up with what we're seeing in Adobe Analytics. Looking at our dev rep

how to setup Video Tracking - Heart Beat & Video Tracking - AEM Interface in luma website using adobe launch with new launch setup using extensions , can anyone help me out in the steps to configure the data elements and rules for the same if possible

Hello Team, Welcome to the Adobe Analytics Community Mentorship Program 2024! This is the featured Community Discussion thread for your Adobe Analytics Community Mentor, Isha Gupta, who will be here to guide and support you and your peers with your Adobe Analytics questions as you prepare for the Adobe Analytics Business Practitioner Expert Certification (Exam ID: AD0-E208), through to the end of the program.  Meet your Mentor As the saying goes, if you love what you do, you never have to work a single day! I am lucky enough to be living along these lines during last ten years with Digital Analytics. I am currently channelling my passion as Digital Analytics Lead for Three Ireland, Ireland's largest telecommunications and lifestyle accessories provider. I have worked with multiple organizations handling Fortune 500 clients across industries including B2B & B2C alike on various Adobe Experience Cloud products. I have been respon

Need to store getVisitNum in an event for this i followed below steps 1. copied getVisitNum plug-in code and pasted in adobe analytics extension -> custom code editor2. created new data element (Session count)--> custom code --> add code return getVisitNum()3. in Rule --> event8 = Session count testing -  event8 = undefined guid me how to impliment and test getVisitNum

Dear Team,I need to develop a workspace reporting template that includes the following points:1) Basic website metrics, such as visitors/visits, average visit duration, and bounce rate, Device split, Top pages, Marketing channels, Top campaigns2) Engagement-related metrics (depending on what Adobe tracks), such as scroll depth, video views, etc.3) Conversion-related metrics (depending on what Adobe tracks), such as form submissions, newsletter registrations, etc.Could you please suggest any additional metrics I should include? If you have an effective workspace template for any website, please share it with me.

Hello, We have hit PCI issues due to Adobe Cookies and are unsure how to move forward correcting them. They appear to all be Analytics related and we have set the 'Only Write Secure Cookies' option in the Analytics Plug In. Here are the ones that were called out by the scan:Cookie Does Not Contain the "HTTPOnly" Attribute:sc_previousPageName=(referring page)intCmpCode=(URL Parameter)s_evar94=(page title)s_evar101=(URL Parameter)Cookie Does Not Contain the "Secure" Attribute:test=cookieTEST_AMCV_COOKIE=TWe believe that the ones missing the 'Secure' attribute come from the VisitorAPI.js, but we don't know how to update or disable it. There was another post here asking to do so but there wasn't resolution unfortunately.  The evar ones appear to be generated from the Adobe Analytics Plug-Ins, such as 'getPreviousValue' and 'getValOnce' - but Adobe notes that these are not supported by standard support. Obviously PCI compliance is of utmost importance, so we're hopi

Hi All, I wanted to ask a question around if the time in Adobe Workspace is different than the downstream data for timestamps/dates, etc.? Please see "hit_time_gmt" here for reference downstream: https://experienceleague.adobe.com/en/docs/analytics/export/analytics-data-feed/data-feed-contents/datafeeds-reference. Not sure about upstream. Thanks!

Hi Community,  This might be a classic old question, but we have certain deep links which contain campaignID query parameter and these are sent to users via email. Now, when users click on the link and land on our website, there is a redirect happening and query params are dropped during this time. Is there a way that we can get this value of campaignID query param before the redirection? Currently, it is not going through Adobe Analytics and we cannot do reports for the same.  Any help is highly appreciated.  Many thanksBest,Rupal

Hello, This has been a difficult one to unravel, it's not resolved yet, but we think we have a general idea of what's happening. So mostly I'm posting to ask if others have experienced the same situation and raise awareness to the issue if not. Background:Two of the Adobe solutions we use are Analytics and Target.We send our full assortment of Product Classification data via a file to Analytics every day for SAINT classificationIn Target we use Recommendations, and it has been very successful for us over the past six years.We set up a Classifications Feed six years ago so that we knew we'd have the same set of data between solutions and only needed to use one ETL job on our end -- we know that it takes an extra day to get to Target Recs, but that's okay by us A few months ago, we noticed that our recommendation zones were missing products. As we dug in, it became apparent this was widespread. Due to a known issue in Target however, the Catalog still showed all of our pro

i am unable to see the lifecycle data in workspace. In assurance i am able to see lifecycle start firing but it has validation error stating - "Analytics post processed debug information is unavailable for this hit.Please note that this does not indicate a problem with the processing of your data. This specific data is an additional debug source to help you understand how Analytics interpreted the data in near real time.The post processing rules debug information provided by Analytics has to be retrieved within 24 hours from when the hit was sent to the Adobe Analytics collection service. To capture this data, you need to open the Assurance Analytics plugin. This plugin is responsible for gathering the debug data. If the plugin hasn't been accessed OR more than 24 hours passed since the hit was sent, this error will be present."

Hi Everyone We're having a "hybrid" set up in which we collect new data via the AEP Web SDK on e-commerce websites. For this, we're using the corresponding standard XDM field of commerce.order.priceTotal to get our revenue metric within Customer Journey Analytics (CJA). Additionally, we have Adobe Analytics backfill data coming in via the native connector through AEP into CJA. This data, however, does only contain the standard mapped fields coming from the legacy s.products string represented in XDM as productListItems.priceTotal and productListItems.quantity. Originally, in Adobe Analytics both information were used to calculate the revenue metric on the fly. Now, to ensure seamless reporting across historic and new data, we want to build a custom metric that "mimics" this calculation.  Are there any best practices or additional documentation around this? Unfortunately, couldn't find anything.Thank you in advance!BestNicolas

Hello! We are trying to understand the first page of a session in CJA, but without success. One of the things we though might help was bringing in session depth (_experience.analytics.session.depth) which is supposed to be a variable used in the Hit Depth Dimension. Our Hit Depth Dimension is working great and pulling in data just fine in Adobe Analytics, but Session Depth does not. Does anyone know what we might be missing? Thank you!

Hi All, I'm trying to calculate Time Spent Per Page View in our Downstream Data Lake. I was referencing the Data Columns reference to try to understand this, but unsure how to calculate it in SQL. It's my understand each row is a hit. How would I look at the average time spent on a particular page to exclude single page visits and also to average the time on a specific page, for example "Page A"? I'm trying to replicate this from my calculated metric that contains a segment as well downstream. I posted it here to reference.  I am also trying to combine this with this time spent code: Sample SQL queries to query Adobe analytics Data feedsSELECT CONCAT(post_visid_high, post_visid_low, visit_num, visit_start_time_gmt) as visit_id, visit_page_num, post_cust_hit_time, CASE WHEN LEAD(visit_id) OVER (ORDER BY CONCAT(post_visid_high, post_visid_low, visit_num, visit_start_time_gmt), visit_page_num) = visit_id AND LEAD(visit_page_num) OVER (OR

I have an evar for Page Name, but because I don't have a prop, I can't get Entry Page Name. Is there a best way to set up a processing rule to set the prop whenever the evar is set but only if its a page view? Right now, I have a rule that says if my Page Type prop is set then run the rule to create the Page Name prop, so I think it should work, but just want to make sure I'm doing it the best way.

Hi everyone, I hope you are well!I have a quick question on tracking page load speeds in Adobe Analytics.We are currently using the Adobe Analytics Performance Timing Plugin. This is pretty old and the link to the documentation has been redirected to the getPageLoadTime plugin page. On this page there is a message saying it is deprecated.In this post, there is a suggestion to use a Launch extension. We do not use Adobe Launch as our TMS. Are there any alternative page load time measures in Adobe Analytics?The MDN documentation notes that the PerformanceTiming feature is deprecated, but it looks like it's still available in most of the major browsers. If there is no alternative, is there a major issue if we keep using it for the time being?Any insight anyone has, would be massively appreciated.Thanks

I am writing to bring to your attention a user interface issue we've encountered with our current implementation of eVar for tracking purposes.In our setup, when a user clicks on any tracked section of our website, the URL is appended with the value "?promo=trackcode." For example, if you land on the homepage, say www.xyz.com and click on the logo in the header, which is intended to navigate back to the homepage, the click is tracked using an eVar. However, this eVar value also appears in the redirected URL.As a result, the landing page URL changes to something like "xyz.com/home?promo=header." This behavior leads to a negative user experience, as all clicks are accompanied by this promo value in the URL. Moreover, it has implications for our SEO efforts. While it is crucial for us to maintain tracking, we would like to eliminate the additional text in the URL (i.e., "?promo=...") to improve both user experience and SEO performance.Could someone please guide me on how to retain th

Taking page url as an example, what is the difference in capturing page url c02 in an evar that expires after a hit compared to page url t02 captured in a prop?  Thanks in advance!

Hi community, we are experiencing an unexpected behaviour with the classification rule builder. The rule consists of 107 different expressions and it is based on a always 9 digits long code.Important to say: This rule hasn't been changed since months. And also the classification names didn't change. Today we noticed some unclassified values and found that, when testing the rule set, it is giving us this result: After this testing, Adobe is telling us all the rules are not working:  But if we activate it again, it is giving us a success result: In Workspace we see that all the Codes that have been classified once, are still fine. But Codes that are coming in new are not getting classified anymore. Did anyone find this behaviour before and knows what to do (other than contacting Client Care :D) Best regardsSabine

Hello Team, Welcome to the Adobe Analytics Community Mentorship Program 2024! This is the featured Community Discussion thread for your Adobe Analytics Community Mentor, Michelle DePonte (aka @M_shell), who will be here to guide and support you and your peers with your Adobe Analytics questions as you prepare for the Adobe Analytics Business Practitioner Professional Certification (Exam ID: AD0-E212), through to the end of the program.  Meet your Mentor: Aspirants mapped to Mentor, Michelle, @M_shell xingu Shweta04  Mahesh_Gunaje SahilLa1 TuhinaDasChoudhury AarushiSl  Monishasargunan KaiWa AbhinavSr3 How to participate  Aspirants’ goal is to clear their Adobe Analytics Certification during the duration of the program: July 24th, 2024 – September 4th, 2024. Aspirants: Post your Questions in this thread to connect with Mentor, Michelle, @M_shell and your fellow Aspirant peers.  *You&nb

While using the browser’s developer tools or Adobe Experience Cloud Debugger works fine to periodically assess individual web pages, manually testing the entirety of your Adobe Analytics implementation is tedious and lengthy work. Using Observepoint, you can scan your Adobe Analytics implementation to locate and test your tags to confirm the correct configuration and ensure accurate data collection. ObservePoint enables you to schedule and run regular audits of your site, both live sites and testing environments, to verify Adobe Analytics remains implemented correctly as your site changes. ObservePoint’s Rules feature allows you to define expectations for your Adobe Analytics implementation, then regularly test your tracking based on the specified criteria. Observepoint will notify you if your expectations do not match the actual outcome.  Your Observepoint audit will scan your Adobe Analytics implementation and report on various areas affecting data quality, including: Tag prese

Is there a way to create a CTR metric that works universally with any relevant dimension?The calculation is clicks / page views, but the issue that I run into is that it defaults to taking page views on each dimension instead of the page itselfEX: The CTR of "Individuals & Teams" should be 3.2%(Target Text Name just captures the text of the link that was clicked when a click event occurrs)    

Why is this error occurring? [Error code]Please submit this error id to Adobe Client Care for further diagnosis: 6584b252-db75-4b0c-bab6-50f23c976038Please submit this error id to Adobe Client Care for further diagnosis: c1579a39-932a-4787-bc49-325804061a8