Duplicate ecommerce events are getting fired.

Question

The scenario goes like, my implementation is for an application and I have used the mobile SDK for the same. Now, all the allocation to eVars, props and events would happen via processing rules at the end. In my use case, when I am looking into the values of the out of the box events specifically for Product Views, Cart Additions, Cart Views, Checkouts and all..I am seeing the the count is twice or even, which means if product is added once, it is getting counted as twice.
Please Note : It is a counter event not numeric and no any custom configuration is done in the report suite configuration as well.

	Cart Additions	Product Views
Prod A	2	2
Prod B	0	4
Prod C	2	6

Thanks in Advance.

Jennifer_Dungan · Answer

Do you have AEP Assurance installed in your apps for testing? Have you checked all the data that is being sent to Adobe, and also what the post-processing is doing?

There are so many potentials here, that without seeing it, it will be really hard to diagnose... the first step is to really test your implementation and try to identify where it might be happening... whether it be multiple calls (with the same data), the data being sent to Adobe being doubled, or maybe something happening during the mapping...

Figuring that out is the first step to understand and fixing the issue.

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