Adobe Analytics

Hi , I’m noticing a discrepancy in the average time on site. When I view the time for a specific segment, the total average time is shown a minute, but when I break it down by day or week, the average time increases significantly around 6 minutes.Could you help clarify why this difference occurs? But when I breakdown by custom date segment it showing "around 1 mins"  If I need to show the break down by month is there any other way I could present data.  ThanksRamya 

Hello,   I selected the report suits as xxxx prd in the project within Workspace, and I was able to retrieve the product column. However, when I also selected the report suits as xxxx prd in Data Feed, I couldn't find the product column. Why is this happening? WorkSpace:  Data Feed:  

Facing this issue for several weeks now. After editing projects, I cannot save those. I am the owner of these projects (I have created those and so have all permissions). Tried "Save as", "Save with notes", Save to different folder...but it fails 99% of the time. If I open a project and save it immediately without changes, it works. Any edits and it starts failing.  

Dear Team,I need to track the search filters, which have various options, and define a data layer structure for this.Here’s the data layer suggestion we’re considering: adobeDataLayer.push({"event": "JobSearchFiltering","event_info": {"searchTerm": "software development", // Value of the search term"searchResultCount": "2", // Number of search results after applying filters"searchFilters": "Berlin, Software Engineering, Professional" // User-selected search filters}});For `searchFilters`, I’d like to confirm if this format is appropriate:- Option 1: `"searchFilters": "Berlin, Software Engineering, Professional"`- Option 2: `"searchFilters": ["Berlin", "Software Engineering", "Professional"]`Could you advise which format is more suitable? or both are wrong?Additionally, I want to capture the filter values in `List eVar1` in Adobe Analytics using Adobe clinet data layer. Could you guide me on setting this up? Thank you!

Hi everyone,We are experiencing an issue on our site that we hope you can help us with.Our company regularly runs TikTok ads, and we are, of course, interested in analyzing the campaign data.However, the data displayed in the TikTok Business Manager is significantly higher than what we see in our dashboard, with hardly any traffic visible.Our website is built on AEM and also uses Adobe Analytics.Our consent manager is Usercentrics, and we have the TikTok pixel integrated into our site.For comparison - TikTok shows 290 pageviews for a sample campaign, while Adobe Analytics shows no pageviews, only 4 occurrences.Usercentrics shows 45 consents via the cookie banner, with a consent rate of 100%.We can definitely rule out our firewall blocking traffic from the website, and traffic is not being redirected to another site.We use a link parameter to track traffic, which we embed in the link. Although it’s known that TikTok alters the link, the parameter remains intact in all known cases.We hav

I'm new to CJA and need some assistance with a solution.I would like to remove the test profile metrics from the reporting dashboard. For example, before launching the journey, I tested some audience segments (test audience) outside of test mode. Now, I want to exclude all metrics related to these test profiles, such as opens, clicks, etc. Is it possible to exclude test profiles by setting a specific date range or applying any condition to filter out these profiles? Alternatively, can I exclude specific segments from the reports?Note: Those all the profile was test profile

Good afternoon, I would like to send a ping to the Media SDK every time a pre-roll ad is playing. Here’s the flow: I pause the main video, play the pre-roll ads, and send pings every second. According to the document below, I can set the granular value to true, which enables pinging every second, but it only works for VODs. I need this to work for LIVE content as well. Do you know if any limitations prevent this from working with LIVE content? If there’s a recommended workaround, that would also be helpful.Language: SwiftXcode 16.1AEPMedia version: 5.0.1Thank you in advance!https://developer.adobe.com/client-sdks/solution/adobe-media-analytics/migration-guide/#granular-ad-tracking

Hi All,I noticed that almost everyone on my team has access to the 'Share with Anyone' feature, except for me. This has been quite inconvenient as I frequently collaborate with internal and external teams across various Data Centers worldwide. I referred to the following link, which states, "As of June 5, 2023, you can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics."https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-blogs/share-workspace-project-with-users-who-are-not-provisioned-for/ba-p/598921 Could someone advise if there’s a way for me to manually register to access this feature?Thank you in advance for your assistance.

Join us to discover the very latest innovations with Adobe Customer Journey Analytics. Every quarter our product experts will share exciting updates to help you understand what’s new and get the most value from Customer Journey Analytics.   This quarter’s updates include: • Alerts• Asset transfer• Journey canvas• AJO Reporting Phase 2• Guided analysis in Workspace• New Report Builder in Adobe Analytics   Thursday, November 14, 2024 - 9:00 – 10:00 am PT  Register here - https://event.adobe.com/customerjourneyanalytics              

Hi Team,I have my adobe account and have access to adobe analytics. I would like to get access to contact client care which is currently disabled.Could you let me know how I can raise an access to get my client care support from Adobe.Thanks in advance.Regards,Vijayaveena

Hello, Is there a reason other than incorrect implementation (sending negative values) that a  cart abandonment rate could be negative?I did not see this in real life, I was asked about it in a job interview question.Thanks!Rafael

Hi, I am new to Adobe Analytics. Previously, I was using Google Analytics In Adobe Analytics, I have set up a lead gen goal for users who landed on the thank you page. However, I'm not sure how to manipulate the data and metrics to show the conversion rate. In Google Analytics, the goal conversion rate for the respective (landing) pages are shown automatically, but it seems like a bit of additional work is needed for adobe analytics. Hope my question makes sense. How can I implement or manipulate the data in Adobe Analytics to show this?

Hi! I would like to create a segment that shows me how many Visits our site has with No interaction (interaction = eVar has not been set) and then apply this segment to different pages.  Example: Interaction = evar30 How do I create such a segment? Been trying with:1) Container Visit = eVar30 does not exist2) Container Visit = Visit (metric) exists and eVar30 exist (exklude)and so on. 

Hello,I am having issues when I am trying to save a project that I have built.The original project was built a couple of weeks ago and I have now come back to it to do some updates and add some more visuals in. When I have tried to save the project I am getting an error message. This is the error message that I am seeing,I have tried to refresh the project, this did not help. I refreshed the page and this just lost me the work that I had done to the dashboard and then I got the message again. Does anyone have any idea why I might be getting this?Thanks 

When we try to apply filter on ‘curatedRsid’ field for Date Range API (https://adobedocs.github.io/analytics-2.0-apis/#/Date%20Ranges/getDateRanges_1), it is not filtering the data. Here we have applied filter on curatedRsid field and it returned 2043 no. of data But, when we apply filter on same field with different value it is still giving same no. of records. Could you please share the details regarding this. 

When pulling historical data in Adobe Analytics Workspace—specifically, when extracting monthly data for a past period such as 2023—I’ve noticed that the figures differ between when the data was pulled last week, yesterday, and today. This discrepancy occurs even though I'm not pulling data for recent dates but for a fully historical period. The segment, data extraction period, and all other settings remain identical, yet the numbers are inconsistent. (metrics are visits, entries)The difference in numbers is usually minor, with a variance of 1 or 2, but in some cases, it can be slightly more, even exceeding 10. Could you please clarify why these discrepancies are occurring? I understand that data might be subject to modifications, but I would like to know what factors contribute to these data revisions. Additionally, could you clarify how far back these modifications can affect historical data? I consulted with ChatGPT, and it suggested that the following factors could cause

Hi, Does anyone have flowchart like diagram for Adobe Experience cloud Mobile SDK flow like how the data is collected and send to Adobe analytics?

I have filters on a free form table and when I right click to create a line graph visualization, the numbers are completely off. Line graph shows 22,000 people in AugustFree form shows 850 people total in the entire data range. This is so frustrating to have to export this data and create visualizations in excel. Any advice would be appreciated. 

Congrats to Isha Gupta (aka @igupta) for being our Top Contributor this October 2024! 🙌 Her expert insights, helpful solutions, and dedication to supporting fellow users have made a huge impact in the community. Thank you for your dedication, Isha, and for making the Adobe Analytics community a stronger, more vibrant place! 🌟 Let's all take a moment to celebrate her outstanding efforts and continue to learn from one another!                   Warm Regards, Jagpreet Singh   

Hi, Is there a way to do a rolling pre/post time window to a given date? For Example, If I start a test Nov 1, I'd want my dates to be 5 in front (Nov 5.) and 5 behind (Oct 26). Can it roll forward and backwards? Thanks!

I have set up my alerts on adobe analytics. The problem is that I receive the report at 12.32 am. I want to change the timing of the report to late evening. Is there any way I can change the reporting time?

Hi All, I know Pages/Visit is a common and core KPI for Adobe Analytics. Is there an easy way to get unique number of pages viewed per visit on a website? For example, if I see "Page A" 4 times, "Page B" 8 times, and "Page C" 6 times in a visit, that's 18 pages/visit total, but 3 unique pages/visit. I want the latter. Any suggestions? Thanks!

Hi, I'm trying to figure out how to only include hits in a visit that ONLY exist for a particular evar and if that visit does anything other than that hit/evar, exclude them from the visit. In other words, I only want to get visits and count the visits that only include the 1 hit. I'm trying a segment like this, but I could just be duplicating the first part of the segment. I want to include only visits that have done the first part. I want to exclude every other hit within the visit to get users that only do "a" and nothing else in the visit. Not sure if this is right or if my "does not exist" exclude just double negates and is the same as the first part ("a" exists). Happy to explain further if needed. Thanks!