How to track prodView event? | Community
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December 6, 2024
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How to track prodView event?

  • December 6, 2024
  • 1 reply
  • 758 views

Is there any pre-defined event to capture prodView which we need to enable in Adobe Analytics?

Best answer by Gokul_Agiwal

Hi @pd10 

You can use 'Product Views'  Metric that shows the number of times any product was viewed. 

https://experienceleague.adobe.com/en/docs/analytics/components/metrics/product-views 

Thanks

1 reply

Gokul_Agiwal
Community Advisor
Gokul_AgiwalCommunity AdvisorAccepted solution
Community Advisor
December 6, 2024

Hi @pd10 

You can use 'Product Views'  Metric that shows the number of times any product was viewed. 

https://experienceleague.adobe.com/en/docs/analytics/components/metrics/product-views 

Thanks

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
December 6, 2024

It should be noted, that if there are any s.product calls without any of the standard product events, prodView will be assumed and tracked without explicitly being called... or at least that used to happen to me a few years ago when I was using s.products for non-shopping cart uses...  I just leaned into that, and send prodView for any "product interactions" (including on our orders - used as a generic interaction metric, than a specific "product view"); but we don't have a shopping cart, we have a subscription model... so I can get away with making changes to those definitions.

 

The point is, just make sure you aren't seeing prodView where you don't expect it.