Adobe Analytics

I’m running into a bit of a head-scratcher in Adobe Analytics Workspace. While creating a calculated metric, I’m only able to see and use metrics there’s no visibility of dimensions, segments, or any date range options in the builder.Is this expected behavior? Or am I missing a setting or permission somewhere?I’m creating the metric via the Components > Calculated Metrics section. Ideally, I’d like to build something more dynamic using segments or contextual dimensions, but those don’t show up at all in the interface.Would love to know if:- This is a limitation of the calculated metric builder itself?- There’s a workaround or advanced setting I should be aware of?- I should instead be building this within a Freeform table context?Appreciate any insights or hacks from the community.

Hi everyone, I'm encountering an issue in Adobe Analytics and would appreciate some help. I've created four segments, and the visitor numbers for each segment are as follows: 40, 60, 30, and 70. When I combine these segments into a single segment, I expect the total number of visitors to be 200. However, the combined segment shows a different number, for example, 224 visitors. (Note: These numbers are just examples to illustrate the issue.)Why is there a discrepancy in the visitor numbers when combining segments? Thanks in advance for your assistance!

Hello Adobe Experts,I hope everyone is doing well. I would like to get your insights as to why the data that are passing to the Network Payload and adobeDataLayer console are showing 2 different results.In the screenshot in Green Box, it shows that the dealers containing 5 array results. But the one in Red Box, the array value is empty []. Do you know any possible scenarios as to why this issue is happening?Thank you in advance.  

I am seeing duplicate calls on the particular page. Whe testing my implementation.Usually, we get two server calls while testing using debugger. But, here I am seeing one more duplicate which says text/ plain as content type.Does anyone faced such issue , what could be the reason for this multiple call??

Hey folks,I’m working on a Workspace project and trying to create those slick drop-down filters in the top filter bar (like Device Type, Marketing Channel, etc.). I’m dragging the dimension into the area that says “Drop a segment here (or any other component)”, but I don’t get the gear icon or the “Filter with drop-down” option.Here’s what I’ve tried:Dragged standard dimensions (e.g., Device Type, Countries) — not metrics or segments.Made sure I’m not dropping into the panel body "Drop a segment here (or any other component)", only into the top filter bar.Hovered to find the gear icon — no luck.Checked my access — I have edit rights.Followed below steps:How to Create Dropdown Filters in Adobe Analytics Workspace:Open Your Workspace ProjectGo to your Adobe Analytics → Workspace → Open or create a project.Drag a Dimension to the Drop ZoneOn the left-hand side, find the dimension you want to filter by (e.g., Marketing Channel, Device Type, Countries, etc.).Drag it to the top area where it

Hi Folks, I have Adobe Analytics implemented on both the mobile app and the website. In some cases, we render webviews within the mobile app to display specific content types. We use the appendVisitorInfoForUrl approach to synchronize the visitor ID between the native app and the webview. For dashboarding purposes, I rely on the data feed from Adobe Analytics. I’ve observed that once the mobileappid is tracked within a visit, it is then persisted across all subsequent hits—including those coming from the webview—even though there is no explicit implementation of mobileappid on the webview side. This behavior makes sense for native app hits, as the mobile SDK automatically tracks the mobileappid. However, I’m still unclear why it persists for webview hits as well.I searched for documentation to confirm whether mobileappid is persisted at the visit level, but I couldn't find anything definitive. I tried to find the documentation that can clarify whether the mobil

Hello.I am just wanting to share with you an issue we are seeing that we cannot get to the bottom of, nor can Adobe Support tell us what is going on because they don't know how to replicate the issue we are seeing. We are using Adobe campaign to send emails to recipients. Each recipient has a unique customer number and that customer number is dynamically included in the clickable links in the body of the email as a query string parameter.When a recipient clicks through from the email they are taken to our web page and we drop 1st party necessary cookies as per Adobe's out of the box recommendations (using the Identity service) as well as our own 1st party cookies. One of the cookies we drop (if it does not already exist) is one that scrapes the value of the customer number (from clickable email link) and places it in a cookie. So we know, when someone clicks through who they are and what they are browsing.What we are seeing is that in a small number of cases. Different recipi

Hello, I would like to request the development of the "Monthly Unique Visitors" metric, which was available in the previous Reports & Analytics and ReportBuilder, for use in the new Report Builder.(Ideally, it would also be great if it could be used in the Workspace. Similarly, it would be beneficial if Daily, Weekly, Quarterly, and Yearly Unique Visitors metrics could also be available.) The reason we need this is that it is very useful for forecasting monthly unique visitors. By comparing the "Monthly Unique Visitors" for the same month of the previous year or the previous month with the daily "unique visitors," we can leverage user visit frequency trends (daily number of duplicate visitors within the same month) to create highly accurate forecasts. I understand that it might be possible to extract UUs for periods like May 1st to May 2nd, May 1st to May 3rd, ..., May 1st to May 31st, etc., using similar logic. However, I am concerned that this would require a large

I'm analyzing different report suites and I see that structural dimensions like '"Page" have different names (Pagename, Páginas, etc.) in each of them. How can I change the name of these dimensions? (without using segments, of course)"  Thank you in advance 

Hi, We have various accounts set up using the Data Warehouse v1.4 API, with which we create data warehouse reports programmatically and retrieve the status of these reports until the report is complete, at which point we download the report. This works well a majority of the time, but we've noticed that reports created via API during certain periods will return an in_progress status indefinitely, despite the report created showing as completed in the Data Warehouse UI. It seems like the API is "losing" the jobs and never updating the status upon completion. Most of the reports we are submitting complete within 3 minutes according to the UI, but will continue to report in_progress for 12+ hours, which is the point we give up checking on our end. This has happened for hundreds of requests across at least 7 accounts this week. These blips seem to occur 1-2 times per week and for a few hours each blip it appears. We're looking for any insight into whether there's any on

I haven’t been able to locate any documentation regarding SPA integration. I came across the following link through a Google search, but it doesn’t redirect to the correct page:https://experienceleague.adobe.com/docs/analytics-learn/tutorials/implementation/spa-pages/using-best-practices-when-tracking-spa.html?lang=en#running-s-t-or-s-tl-in-the-launch-ruleDoes anyone know the correct URL? Additionally, I’m trying to determine whether I should use a direct call or create a custom event when working with Adobe Launch.

Right now we have a manual Analytics implementation and really want to update to using Data Collection.  Outside of a couple of videos, I'm having a devil of a time finding documentation to implement Data Collection for the first time and then add Analytics.  Would anyone know where this documentation is? We aren't interested in Web SDK at all at this time.  I realize Adobe is really trying to push everyone towards it, but we aren't ready for that.  

Objective: I am trying to find the number of people - per week - who visit BOTH our "Offers" and "Rewards" pages. And I need to trend this audience over time.  What did I try?: I created two filters - one for Persons visiting the "Offers" path, and another for the "Rewards" path. I then created a Freeform table, with Week as the table index, and People as the metric. Lastly, I stacked both filters on the People metric, with the intention of filtering people who visited BOTH "Offers" and "Rewards" pages by week.  Result: When the global project date range filter is restricted to a specific week, the result is as expected - I get around 560K people. However, when this date range is expanded, the result balloons to over 2.3M, which is obviously incorrect, since the max cannot exceed the minimum size of these two audiences, which is around 820K.  Ask: How do I get the freeform table to only apply the Filter criteria for the individual weeks

Is there any recommendations or best practice on how many rules we can push to production in a single library?       

Hi,I have a question regarding the https://analytics.adobe.io/api, specifically the /reports endpoint. We’re seeing a potential data discrepancy reported by one of our clients. They observe one set of values in the Adobe Analytics UI and another in the data fetched via the API and stored in their destination system, which is handled by Fivetran.The discrepancy is partial - out of 9 metrics being pulled and stored, 6 match the UI values exactly. However, the following 3 metrics show mismatched values:visitsunique_visitorsmkz_qualified_visitsWe don’t perform any transformations on these values - we request them from the API and write them to the destination as-is. I would appreciate any guidance or context around why such discrepancies might occur for these specific metrics, and whether there are any known limitations or caveats with the /reports endpoint that could explain this behavior.This is an example of the request performed by Fivetran:curl -X POST --data

Hi Team,We want to block the Internal traffic coming on the website form the company employees browsing our company website. What will be the best way to block this traffic from coming to the website. Is it via IP Blocking? And how to get Bot Name, IPs, User Agents? Please explain the steps. 

While creating audience segments within the analytics platform, I encountered a constraint that prevents adding more conditions within a single definition container. This limitation severely restricts the ability to define complex and highly specific audience behaviors, which is critical for our use cases.When attempting to add more than one condition in a single definition container, the platform did not provide any option to add more condition, but earlier there was an option. Refer screenshot for different times. In 2023, there was a option to add more than one condition in container definition instead of that what I'm getting a nested container option.Can someone suggest is this something respective to platform updates or I'm missing anything to add.

Hello!Clicks to CTAs aren't being sent on its own server call linkClicks eventType but on the pageview that loads after the CTA was clicked so there is no separate call for link click, just one containing both on an eventType pageViews on page load.Wondering if this could cause any issues and if its better or cleaner to fire each separately.Screenshot below.From what I see is acting the same way as ActivityMap which would be easier to implement and an overlap as ActivityMap is OOTB.Thanks,R 

Hi Crew!I’m working on strengthening bot filtering in Adobe Analytics.I'm able to identify and assign cookies to bot traffic (including those from the “allowed list”).Naturally, I need to exclude this traffic from reporting (using Virtual Report Suites).I’ve configured the system to pass the cookie value to an eVar that is set at the visit level and configured to "never expire".Then I’m filtering it out via a segment based on the "visitor" level that excludes matching the cookie value created for bots.Hi Crew!I’m working on strengthening bot filtering in Adobe Analytics.I'm able to identify and assign cookies to bot traffic (including those from the “allowed list”).Naturally, I need to exclude this traffic from reporting (using VRS).I’m passing the cookie value into an evar that is set to "never expire".Then I’m using a segment at the "visitor" level to exclude users whose evar matches the cookie value associated with bots. Does this sound like the right approach? Don't think

Hi, I'm using "Report Builder for CJA" and I'm having trouble limiting the number of rows (or results) returned by the report builder with certain dimensions. For some dimensions, I can filter using the "Most popular" filter and choose the number of rows I want to display. But in other cases, when I try to filter a dimension, I only get the "specific" option, and I'm not able to filter by the number of rows. For example, I can not display 5 rows for the "day" and "month" dimensions. Do you know what could be causing this?      

I want to know how to map a user who uses multiple browsers in a single device. The person has never logged in. what to do in such a case. do i need Customer journey analytics to map users (who are not logged in) but browse website using multiple browsers in the same device or without Customer journey analytics, I can map these users. The problem statement is: how to identify and figure out the journey of a user who has visited my website using meta's in-app browser, then later on visited my website using google chrome. In this case, 2 ECIDs are generated. In both cases, user did not log-in. So how do i track this person's behavior. In both cases, the device used was same. 

Difference Between an Attribute Set to Persistence vs. Not Set to Persistencecan we use persistence setting  in metrics other than dimension , i hope not but is it possible in any case please confirm

Hello! We're trying to get CJA setup with Marketing Channels. Currently we have Marketing Channels setup in Adobe Analytics, however, a couple of our channels are setup with the rule "is first page of visit". Updated Marketing Channels documentation has mentioned that is is not recommended to us that logic as CJA does not recognize it. (potentially not understanding that correctly). We have an extensive network of internal URLs for instance that we need a channel for in order to not inflate our direct channel traffic. Is there any suggestions on how we might get around this so that we can see all channels in CJA as well? Thanks!

Hi Team,Need some help in understanding what is the benefit of using Graph-Based stitching over Field-Based stitching for CJA?I was under the impression that with graph stitching if user have a linkage between persistent id and transient id in the graph, they don't require to login during the lookback window for stitching to work on the events recorded during that period, stitching should be able to take the persistent id and the transient id namespace and fetch the linked transient id from graph. But the documentation states that user has to authenticate withing the lookback window for both the methods. If that is the case, What is the benefit of graph based stitching over field based stitching? I'm anyway required to record the authentication during the lookback window, I can record my transient id also on the authenticated events and use field based stitching, how is graph based stitching better/different o field based stitching?Cheers!

I feel like I'm going crazy and I really hope that I'm just missing something obvious.We have are using Adobe Analytics to track activity on our employee web-based software.Our employees work in over 7000 stores around the world.We want to know what percentage of our stores are using our software each day.We have an eVar for unique Store ID (for each user).We have another eVar for total number of active stores (captured at the start of each session).We want to create a calculated metric that calculates the percentage of hotels that use our software.It doesn't matter how much usage or what the users were doing. If even a single staff member logs in, that store was active on that day.Trouble is, when I go to create this calculated metric, it doesn't let me plug in the evar for Total Stores. So instead, I've been manually updating the store count every time. This seems really bad to me. What am I missing?