Expand my Community achievements bar.

Do you have questions about the migration to Adobe Business Platform? Come join our upcoming coffee break and ask away!

Workload Balancer Planned Hours Glitch

Avatar

Level 3

Is anyone else experiencing a glitch in the Workload Balancer when you add planned hours?

On our instance, when we add planned hours and save, the numbers will change and have decimal points.

This has happened a few times in the past, but I’m not showing that this is a known issue.

I submitted a ticket on Friday, tested yesterday and today and we still have this issue.

4 Replies

Avatar

Community Advisor

For us it's a known bug that WF support is trying to address for >1 year with multiple patches released in between. Currently I have still open ticket about this problem

Avatar

Level 1

Hi,

Yes, myself and my colleagues are having the same issue.  Unable to add any hours to individual people on some tasks.  I raised a case with Workfront Support on Friday 29th Sept.

Avatar

Level 3

I don't believe it is. I have not made any changes to our set up.

This is most likely a bug.

We have had this issue a couple times in the past.