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Workload Balancer Not Calculating Correctly

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Level 3

Is anyone having issues with the Workload Balancer not calculating correctly when you make updates directly in the WLB?

My instance is having hit and miss issues. In some cases, the team types in a number, hits save and the number changes to a different number.

I submitted a ticket to Workfront yesterday, but no answer and not post on Global issue/bugs.

2 Replies

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Community Advisor

Hi @ElliotLeson - Is it reverting back to the previous number? If so, I've had similar issues before (granted in other parts of the system) and it was because the user didn't have the correct permissions to edit the object (but it looked like they could, changes were able to be made, it just didn't allow for saving). Just a thought!

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Level 3

Hi @VictoriaSellers I appreciate the repsone.

Unfortunately no, it does not change back to the original number, it just changes it to a different number completely.

Even when I log in and make updates. And it is not on every user and every task, which leads me to beleive there is a bug.