Workfront URL as wildcard in email templates

[tibormolnar]

Hi All,

I was wondering if I can use a wildcard in the Workfront email templates (Setup > Email > Email Templates) that renders as the full base URL of the Workfront instance. I.e. "<domain>.<instance>.workfront.com" (if not on Admin Console) or "experience.adobe.com/#/@<ref>/so:<domain>-<instancename>/workfront" (if on Admin Console).

The best I was able to come up with is $$user:customer:domain$$, but I would still need to manually enter the <instance> (i.e. "my", "sb01", etc.), so the HTML code of the email template needs to be adjusted for each of our instances.

Appreciate any ideas.

Tibor

[Kurt_Jones · Accepted solution]

tibormolnar,

You are correct, the email templates aren't all that helpful.  There isn't a workaround other than to have templates for each environment as you've noted.