Since the upgrade to the Experience League, I am no longer able to access support. Tickets or phone numbers for support. Any help would help.
We had that problem originally. Check to see if you have a drop down menu at the top left corner of the support screen. We have to change profiles from that drop down to log a ticket since our Admins have 2 different Adobe profiles (one for Workfront and another for Creative Cloud).
We also had that problem - same as Stacey, we also have two separate Adobe profiles. I called support and they had to make some changes on their side so I could see online support again. They fixed it pretty fast 🙂 1(844)306-4357