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JamesGallo
August 6, 2024
Question

Workfront Sign On and Sign Out Issues

  • August 6, 2024
  • 1 reply
  • 648 views

For the past week or so, Workfront has not been keeping me signed in for longer than a couple hours. Sometimes it has signed me out in less than 15 minutes. The quickest sign outs seem to happen when I open another tab.

Each tab I sign into also requires me to sign in twice each time because it seems to refresh after I enter the username and password the first time. Very annoying. Any suggestions as to what to do?

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    1 reply

    Richard_Carlson
    Community Advisor
    Richard_CarlsonCommunity Advisor
    Community Advisor
    August 6, 2024

    Your system administrator might need to review the attached settings

      skyehansen
      Community Advisor
      skyehansenCommunity Advisor
      August 6, 2024

      Adding to this, to note that if you are in Unified Shell / Admin Console, you no longer have the ability to log users out. Screenshot for those interested (basically, 2 lines left out). At this point, it's best to start asking new members to clarify their login process, until all customers have transitioned to ABP.

       

       

       

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