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Workfront Sign On and Sign Out Issues

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Level 1

For the past week or so, Workfront has not been keeping me signed in for longer than a couple hours. Sometimes it has signed me out in less than 15 minutes. The quickest sign outs seem to happen when I open another tab.

Each tab I sign into also requires me to sign in twice each time because it seems to refresh after I enter the username and password the first time. Very annoying. Any suggestions as to what to do?

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Community Advisor

Your system administrator might need to review the attached settingsScreenshot 2024-08-06 at 7.11.13 AM.png

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Community Advisor

Adding to this, to note that if you are in Unified Shell / Admin Console, you no longer have the ability to log users out. Screenshot for those interested (basically, 2 lines left out). At this point, it's best to start asking new members to clarify their login process, until all customers have transitioned to ABP.

 

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