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Workfront Fusion Multiple send email

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Level 3

Hi WF Community,

 

If I have multiple assigned users on a tasks, and in fusion automation I want to have them both received the email what tool should I be using? Current setup is just one dimensional it only send an email to the first user who assigned to the task. You reply will much appreciated! Thank you!

A_EN_0-1726479370777.pngA_EN_1-1726479397263.png

 

5 Replies

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Community Advisor

I usually try to avoid sending emails via Fusion and instead post an update to the thing they're assigned/subscribed to. If they have their settings to receive emails from assignment updates, the update posted to the task will trigger an email notification. This way you also have a record of what was sent in the task update.

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Community Advisor

hi there,

first you need to read assignments collection, and then iterate through that collection and send email individually, alternatively you can send one email since latest "send email" outlook module allows to coma separate all emails at once

Rafal_Bainie_0-1726487392591.png

 

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Level 3

Hi @Rafal_Bainie , Good day, Would you mind if you can share the module settings for Read, Iterator and Email Module? Just want to check if I have the same settings., 

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Community Advisor

hi, I don't have this setup, it was just a quick mockup of the overall design