I am trying to locate where the Issue system update date is stored and stumbled upon the currentStatusDuration field on the developer Objects pages. Does anyone know what this does? I could not find anything about it during searches. Thanks!
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Hi @KristinaN
it is the time in hours for which the objects has had its current status. It is reset every time the status changes.
ex. after 2min in a status it's currentStatusDuration=0.03333333333333333
change status again and it resets to zero and starts counting again.
Nice find!
Hi @KristinaN
it is the time in hours for which the objects has had its current status. It is reset every time the status changes.
ex. after 2min in a status it's currentStatusDuration=0.03333333333333333
change status again and it resets to zero and starts counting again.
Nice find!
Thank you so much, I am having trouble calling this in text mode. Could you see what I might be missing? Thank you for your swift response!
displayname=Current Status Duration
textmode=true
valueexpression=currentStatusDuration
valueformat=double
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Hi @KristinaN
try this.
displayname=Current Status Duration
textmode=true
valueexpression=round({currentStatusDuration},2)+" hrs"
valueformat=string
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