We have recently synced our Active Directory, but we have 2 users with the same name (first, last) but different emails. When assigning a task to one or the other, is there a way to easily determine which is which? | Community

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We have recently synced our Active Directory, but we have 2 users with the same name (first, last) but different emails. When assigning a task to one or the other, is there a way to easily determine which is which?

Forum|Forum|4 years ago
February 22, 2021
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Adobe Employee

Hey Miriam,

I've worked with a couple customers that include initials in their name such as..

Dustin

Martin (DMWF)

That's something that would have to be done via your SSO provider though. :(

Level 2

Then this would impact all the other applications they use with SSO?

So WF doesnt have a way to distinguish 2 users with the same name?

Adobe Employee

Indeed it would impact all other applications, though I've found if the problem exists in one, it exists in multiple to begin with.

You do, but you'd have to rely on the avatar picture for the users.

The AtAppStore is a long time partner of ours has a free nifty utility to automatically put user initials in place of the avatar, so if someone hasn't put a picture up, you'd at least have initials to go off of, in place of a generic body.

Check it out here.