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SOLVED

Users cannot edit notification settings

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Level 6

A few teams using a Work license are unable to edit their notification settings.  I've never seen this before.  Any idea what would have caused this? notification .png

1 Accepted Solution

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Correct answer by
Community Advisor

HI Catherine,

 

This is a bug, Adobe are aware and are currently reviewing the problem. See Workfront known issues here.

 

Best Regards,

Rich. 

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4 Replies

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Correct answer by
Community Advisor

HI Catherine,

 

This is a bug, Adobe are aware and are currently reviewing the problem. See Workfront known issues here.

 

Best Regards,

Rich. 

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Level 2

Hello

Can we be notified when this is fixed?

I have a few users affected and they are not receiving their emails notifications.

Thanks

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Level 2

by the way, we have Plan license and Reviewer/Requester licenses reporting the same issue as well; not just Work access. Thanks

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Level 1

Hello!

This is also happening with a Planner license.