Timesheet Report not consistent (missing people)

[HeatherSc2]

Hi,

I have a timesheet report that is shared with management.   We noticed that depending who runs the report, they don't see the same people.   For example, when I run the report for 'this quarter', I see timesheets for 14 people.   When one manager runs it, they get the same thing but then a different manager only sees 12 people.  I have checked to make sure they don't have any different filter or view on.   I didn't think there was permissions/sharing for timesheet profiles but maybe there are somewhere?  Also, the 2 people that don't show are the system administrators. 

Any ideas why the difference in the report or any permission that I am missing somewhere?

Thanks

Heather

[AmyReilly · Accepted solution]

Have you checked the settings for each person's access level?  At the bottom, in the section called "Allow Administrative access for....", there is a check-box for "Timesheets and Hours":

This allows people to view ALL hours and timesheets in the system. Without this option, people will only be able to view hours on:

•  Projects, tasks or issues they manage
•  Their own timesheet
•  A timesheet of someone that reports to them
•  A timesheet they approve.

Another option may be to change the report settings to run with the access rights of one of the users who is seeing all of the data correctly.