Expand my Community achievements bar.

Latest Community Ideas Review is Out: Discover What’s New and What to Expect!
SOLVED

The job role associated with time that you previously logged has changed.

Avatar

Level 3

Hi All,

 

I have recently done some housekeeping on our users. One one particular users profile was associated with Job roles: "A" and "B" and Home Team: "B" . I have updated his profile to Home Team: "A" which is more appropriate for him in line with his primary job role "A" . Since than he received the below a notification on his timesheet. Are there any consequences beyond manual save of the timesheet? 

 

The job role associated with time that you previously logged has changed. Logging time for new dates will associate it with a different job role. You must manually save your changes until there are no more conflicting entries between the two roles.

 

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

 Hi Lukasz,

 

I’ve not seen that message before (which is vague, and I suspect means that the Timesheet cannot auto-save), but if it is or becomes inconvenient  until the “conflicts” (hours entered against the old and valid but now removed user role) are resolved, rather than deleting and re-adding each such hour (to introduce the user’s new role into the mix, assuming that will “resolve” the conflict), another approach might be to add the old role back to the user with 0% allocation (ie able to perform the role, but nit expected to do so).

 

Regards,

Doug

View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor

 Hi Lukasz,

 

I’ve not seen that message before (which is vague, and I suspect means that the Timesheet cannot auto-save), but if it is or becomes inconvenient  until the “conflicts” (hours entered against the old and valid but now removed user role) are resolved, rather than deleting and re-adding each such hour (to introduce the user’s new role into the mix, assuming that will “resolve” the conflict), another approach might be to add the old role back to the user with 0% allocation (ie able to perform the role, but nit expected to do so).

 

Regards,

Doug

Thanks Doug,

 

I assumed this isn't a major problem and that it will resolve itself over time. I wasn't sure why this even occurred while the user still is associated with both job roles in following configuration "A" @ 100% and "B" @ 0%. 

 

To be clear, the user setup is:

Home Team: "A" - here switched from  "B"

Job role: "A" @ 100% and "B" @ 0%. 

Other Teams:  "B", other unrelated to job roles