Good morning Soukayna You can create templates from scratch or from a project using the "Save As a Template" option in the Project Actions drop-down. The templates can be as simple as a single task or as complicated as you like; however, you can only use templates to create projects with tasks within them. I am not aware of any functionality that allows you to use a template to convert a request directly to a task as the task needs to be attached to a project somewhere. Tracy Fox Project Manager / Workfront SysAdmin Sykes Assistance Services Corporation