You may find this Community thread helpful: "Good user experience questions for a survey?"
"https://community.workfront.com/discussions/community-home/digestviewer/viewthread?MessageKey=7515f5f6-ddf8-4d14-ab0c-8284724465db&CommunityKey=aaafaff0-5e4e-4e38-8903-f1f990935567&tab=digestviewer#bm7515f5f6-ddf8-4d14-ab0c-8284724465db#bm0">
https://community.workfront.com/discussions/community-home/digestviewer/viewthread?MessageKey=7515f5...
I know I did -- some excellent suggestions.
We just recently past our one-year, roll-out mark, and I compiled a survey gleaning some tips from the above thread. We use Workfront in the Marketing Department and wanted to conduct the survey to gather feedback to help inform improvements for our use of Workfront (templates, processes, training, adoption, etc.) going into this second year. It was a 17 question, anonymous survey. I'm still analyzing the results. Anyway, we had a mix of questions asking the group to rate certain topic elements, as well as some open ended questions.
Sampling of questions:
1. Rate your overall satisfaction with Workfront as a project management system. (Range options - Very Satisfied, Satisfied, etc. to Very Dissatisfied)
2. How well does Workfront meet your project management needs? (Range options - Extremely well, Very Well, etc. to Not at all well)
3. How satisfied are you with Workfront's ease of use? (Range options - Very Satisfied, Satisfied, etc. to Very Dissatisfied)
4. Rate your satisfaction with Workfront as a collaboration tool. (Range options - Very Satisfied, Satisfied, etc. to Very Dissatisfied)
5. Have you used any of Workfront's Reporting functionality? If answered yes, are you getting the Reports that you need out of Workfront? If answered no, please describe the Reports you would like to have.
6. I am satisfied with the Workfront in-house training that is offered. (Range options - Strongly Agree, Agree, etc. to Strongly Disagree)
7. What do you like most about Workfront?
8. What do you like least about Workfront?
9. Is there any aspect of the Workfront templates, workflows or processes that you feel takes more time than necessary?
10. Do you have any other comments, questions or concerns about Workfront? Terry Hynd EBSCO Information Services