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Smart assignment suggestions

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I have looked over this documentation, but I'm unable to prevent specific users from showing up in the task assignment suggestion. The users in question are planners and the tasks have a job role assigned. The problem is that the planner's name always shows up as the first suggestion.

https://one.workfront.com/s/article/Understanding-Smart-Assignments-in-the-new-Workfront-experience-...

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