Hi Amanda, Calling for best practices of resource management for shared services within Workfront is a juicy, advance topic, and I'm keen to see where this post goes. To kick things off, I'd suggest you review this "https://support.workfront.com/hc/en-us/articles/115006356928-Planning-in-the-Resource-Planner-">Planning in the Resource Planner article, which gives a good overview of where Workfront has and is taking these concepts in the long term, as well as the "https://support.workfront.com/hc/en-us/categories/115000994867-Resource-Management">official list of Resource Management articles. With that vision and background in hand, I'd also invite you to consider a couple of walk-before-you-run alternatives:
our "http://store.atappstore.com/product/capacity-charting/">Capacity Chart solution, which lets you configure highly customizable stacked charts to visualize changes in capacity vs planned vs actual project information over various time ranges, and/or
our "http://store.atappstore.com/product/heatmap/">Heatmap solution, which (similarly) lets you configure and visualize changes in capacity as "heat" over time
I've included a screenshot of the latter from each, so you can visualize doing something similar -- e.g. perhaps (in your case) stacking by people within teams, to spot the months where your "past the capacity red line" or "getting into the heat", respectively. Regards, Doug Doug Den Hoed - AtAppStore Got Skills? Lend a hand!
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