Report not pulling information

[BrittanyB8]

I have a report that is not pulling custom form data. I have triple checked they are all correct and the information is on the projects and on the forms. It is pulling into other reports, but even if I copy the report it is not pulling. There are no filters blocking the data. If I manually add in the info, that line adds in all info, but then disappears. Anyone else seen this happen? 

[Sven-iX]

Hi @BrittanyB8 

that definitely sounds odd. 
What do you mean by this: " I manually add in the info, that line adds in all info, but then disappears"

Have you checked whether the field is limited via sharing?

[BrittanyB8]

I have checked the sharing. It is not limited. 

I put the numbers in the field on the report and then all the other data appears. But if I refresh or leave the report, it all is blank again. 

[Sven-iX]

Sorry to be so dense: How do you "put the numbers in the field on the report and then all the other data appears"?

So you're report shows a custom field - but even though there is a value in it it comes up blank? And if you manually type in a value other custom fields that were showing blank display?

[BrittanyB8]

So these fields are blank. I know a few are filled in on the projects customs form

I manually entered the 2825 into the one box on the report and then the other field just suddenly appear with info. But go away if I leave the report.

[Sven-iX]

Is there any conditional styling on the cell (under advanced options in the report editor)? 

If not I'd raise a ticket with support so they can log in and review.