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"Request Type" list empty when submitting new request

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Level 1

Hi,

Can anybody help with this question, I'm new to workfront, trying to submit new request.  On OCEP intake form instruction, it's stated that I should choose "OMC | Marketing Evolution, Campaign, Offer & Data/OCEP Request Queue", but I don't see this option on the dropdown list, the dropdown is actually empty. Thanks.

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1 Accepted Solution

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Correct answer by
Community Advisor

That request queue must be shared with you, your group or team, etc. for you to see it. See your admin about access rights.

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Correct answer by
Community Advisor

That request queue must be shared with you, your group or team, etc. for you to see it. See your admin about access rights.