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Proofing - Automated workflow - stage 2 has a guest user and requiring login when box isn't checked, why?


Level 1

I am setting up some templates for proofing and I'm having issues with a guest user in Stage 2. When it is sent to them it is requiring login even though the box is not checked for requiring login. This does not happen when the guest is part of Stage 1. Has anyone had this happen, is there something I need to fix on our end? Thanks for the help.

1 Reply


Level 10

Hi Jennifer - I would definitely let Support know. The setting for requiring log in is for the whole proof, not just a certain stage so that doesn't make sense at all.