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SOLVED

Parent tasks % complete not updating to specific percentages

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Level 9

Hi WF Community,

Does anyone know if there's a project setting that will allow for parent tasks to update to specific percent complete values (e.g. 56%) based on the percent complete values of its sub-tasks?

For example:

  • Parent Task A has 2 sub-tasks
  • Sub-Task 1 has a % complete of 50%
  • Sub-Task 2 has a % complete of 10%
  • Result: Parent Task A should have a percent complete value of 30%

Right now, the only time a parent task's percent complete value updates is when it's sub-tasks are fully complete (100%), and thus, the parent tasks updates from 0% to 100% (but nothing in between).

Thanks.

Nick

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1 Accepted Solution

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Correct answer by
Level 10

Hi Nick,

In addition to Teale's ideas, I'd suggest you check (and test) your Setup > Project Preferences > Projects > Project Status > Calculate Percent Complete based on... setting, which can be either "Planned Hours" or "Duration".

If it is the former, but the child Tasks being completed all have zero hours, mathematically, the parent might then add Sub-Task 1 at 50% complete of 0 hours (i.e. zero) + Sub-Task 2 at 10% complete of 0 hours (i.e. zero) and conclude that it (the parent) is still therefor at 0%...until all children 100% complete, and the parent magically recognizes that pleasant surprise and reports 100%.

Adding even a near-zero token amount of hours (e.g. "1 minute to every task") might then fix it...as would (and even better, I suspect) switching the above option to "Duration".

If this is the right rabbit hole, I'm interested to hear how you find your way through.

Regards,

Doug

View solution in original post

7 Replies

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Level 7

Hi Nick -

In the Project Settings check if your Summary Completion Mode is set to Manual or Automatic. If it's set to Manual, that may why the parent tasks aren't updating automatically when the children tasks are updated. You might also check that the Update Type is set to Automatic and On Change. Finally, recalculating the timeline should update the % complete on the parent task if the children have some % complete.

Hopefully one of these will help with the issue you're having.

Best -

Teale

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Level 9

Thanks for the suggestions, Teale. I've already tried all of those without any success.

I've put a ticket in with WF Support.

Avatar

Correct answer by
Level 10

Hi Nick,

In addition to Teale's ideas, I'd suggest you check (and test) your Setup > Project Preferences > Projects > Project Status > Calculate Percent Complete based on... setting, which can be either "Planned Hours" or "Duration".

If it is the former, but the child Tasks being completed all have zero hours, mathematically, the parent might then add Sub-Task 1 at 50% complete of 0 hours (i.e. zero) + Sub-Task 2 at 10% complete of 0 hours (i.e. zero) and conclude that it (the parent) is still therefor at 0%...until all children 100% complete, and the parent magically recognizes that pleasant surprise and reports 100%.

Adding even a near-zero token amount of hours (e.g. "1 minute to every task") might then fix it...as would (and even better, I suspect) switching the above option to "Duration".

If this is the right rabbit hole, I'm interested to hear how you find your way through.

Regards,

Doug

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Level 9

Douglas for the WIN! What a good find. That was the issue - Calculate Percent Completed based on planned hours, when planned hours are zero!

Thanks, Doug.