Notifying a user when a project is complete

[tlangford]

Hi Community.

Is there a simple way to notify a Workfront user when all tasks for a project are complete?

The user is not assigned to any tasks but needs to be FYI'd when it's completed.

[Richard__Carlson]

If they are assigned to either the Project Owner or Project Sponsor I believe they will receive an email with notification once the project is complete.

Alternately, you can tag them in a project update before closing the project.

[KellieGardner]

You could add the user to the Project Team through the people tab and then turn on this notification for them:

Project

Project Completion to Project Team

A project I'm on is completed. Users on a project team receive an email notification when the project status is Complete. Tip: If projects are completed regularly, enabling this option can create a lot of email for users who have a limited number of tasks on many projects.

[tlangford]

Thanks Kellie, this seems to be the way to go.

The people tab isn't showing for projects I've created, which I assume is a permission issue.

If I understand correctly, you can't add people manually to a template, correct? It would be great to do this, as the same person needs to be notified for all projects I create using a certain template.

thanks again

Tony

[KellieGardner · Accepted solution]

It might be blocked on your layout template. Your system admin can fix that for you.

You can't add users to the people tab the same way you can in a project but I've done a workaround on the template side by assigning a template task to a user and then un-assigning. By default they are added to the people tab but are not removed from it (you have to do that manually).  

[tlangford]

That's a great workaround, thanks!