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My Approvals Widget Unavailable - Anyone else?

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Level 10

I am curious if others are experiencing this issue with the My Approvals not being available. 

 

Screenshot 2024-10-17 at 10.45.15 AM.png

I put in a support ticket already and the workaround I was provided was to have users refer to email notifications or notifications in Workfront.

7 Replies

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Level 5
Level 5

Hi @Kiersten_K, it's working on my end! Granted, I haven't asked others within our instance.

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Level 1

Same here. We can no longer see "New - Pending Approval" as that filter or view is now missing.

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Level 1

Me! We have a few users reporting the same issue with that widget. Hopefully it gets fixed soon; must be something in the backend.

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Community Advisor

Mine came in but I wasn't using it to begin with so I had to put it on my workspace. So, I'm wondering if folks have tried to delete the widget off their workspace and re-install it yet to see if it just need to get freshened.

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Level 10

I tried that earlier but the issue still occurs. I also tried adding a different layout template too but no luck. =(

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Level 5
Level 5

I wonder if you try resetting your user preferences? Another user mentioned there was a filter that no longer appears - could it be that you had that filter applied? Almost like when you mess up the text mode for a custom filter and you have no way of getting the page to load apart from resetting your user preferences or deleting the filter from Setup.

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Level 1

We have had several users report the same issue, we've tried resetting the user preferences and reinstalling the widget but no luck. I've also raised a support ticket and Adobe have confirmed this afternoon though that their development teams are aware of the issue and working on a fix though, so hopefully this will be soon!