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Journal Entries not showing changes made in Custom Fields

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Level 1

I am attempting to retrieve the journal entries for a specific task. However, changes made to custom fields are not being reflected in the journal entries. Only changes to the out-of-the-box fields are appearing in the journal entries.

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1 Accepted Solution

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Correct answer by
Community Advisor

this is normal. To capture updates in the future, please go to Setup / Interface / Update feeds and add your custom field there.

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3 Replies

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Correct answer by
Community Advisor

this is normal. To capture updates in the future, please go to Setup / Interface / Update feeds and add your custom field there.

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Community Advisor

 

Hi @dippaul,

 

Further to the tip from @skyehansen, here is a primer article that might be of use.

 

Regards,
Doug