Issues opening proof email links on iphone

[ErinWi]

We have been experiencing issues opening Workfront Proofs directly from a Workfront Proof Email on our iphones.  I did delete the "Proof App" in case that was the issue, but it still does not work for me on Safari.  I can open the proof through the Workfront app but that is very inefficient, especially for upper management, to have to go in and search through projects to find proofs.  We should be able to open it through an email link directly.  Please advise.  Thanks.

[Madalyn_Destafney]

I do recommend using the Proof app, and making sure it's the latest app version, but without more detail about what's not working, it's hard to help. Looks like this is a known issue for a few months, I recommend asking Support about it to see the status. https://experienceleague.adobe.com/en/docs/workfront-known-issues/issues/proof/proof-current/wf-mobi... 

[kautuk_sahni]

@ErinWi just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!