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SOLVED

issue status changed automatically after aprroved

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Level 1

Hi Community,

Can you guys help me figure out if Workfront can automatically change the status of an issue to "closed" once it has been approved by the approvers? could you please share the step-by step process with me?

1 Accepted Solution

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Correct answer by
Community Advisor

So, the status (unfortunately) can't be changed if approved; it can only be changed if Rejected. Here is the documentation that relates to how to setup approval processes: https://experienceleague.adobe.com/docs/workfront/using/administration-and-setup/customize/approvals...

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Correct answer by
Community Advisor

So, the status (unfortunately) can't be changed if approved; it can only be changed if Rejected. Here is the documentation that relates to how to setup approval processes: https://experienceleague.adobe.com/docs/workfront/using/administration-and-setup/customize/approvals...