I have transferred a team member over to the new experience but they cannot make a request. The option doesn't appear under the waffle. Under the old WF expericence she has access to requests. Does anyone have any ideas on why this would be?

[Heather_Kulbacki]

Do you use layout templates? In layout templates, you can select what shows in the Main Menu.

If you're not using layout templates, I believe what shows in the Main Menu depends on the user's access level.