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Getting error "DocumentID cannot be null" when trying to upload a new document.

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Level 6

0694X00000HBssfQAD.pngUser is seeing this, almost as if Workfront cannot "see" the original. Any ideas? The search on the documentation is coming up blank. Thought I'd ask here before escalating as a support ticket.

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3 Replies

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Community Advisor

I've been getting that too, when I try an add a document version of an existing document. If you send in a support ticket, let me know so I can hop onto the bandwagon?

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Level 6

I have submitted a ticket and will share the results!

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Community Advisor

great thank you! I just submitted 2 others so I am trying to keep a low profile...