We're looking for customer input to improve our help documentation. Please help by taking this quick survey. It shouldn't take more than a couple of minutes.
Topics help categorize Community content and increase your ability to discover relevant content.
Thanks for sharing survey @Courtney Christensen - inactive‚ .
Most of the time it is quite cumbersome to go through the all texts, video is a quite good option.
Done with survey.
Done with the survey. I'm the opposite of Kundan, I find the videos cumbersome.
I'm generally looking for some obscure thing so I'll do a Ctrl+F search on a page of text to jump right to a keyword that I think is my best search option, skim through the text, and determine if I need to adjust my keyword search. I can't do that with a video and don't want to watch a video only to find it isn't quite what I need.
Seconding Heather's vote. Usually by the time I'm searching help docs, it's because I'm trying to solve a problem or I need some random fact like 'how many items can a dropdown menu hold?'. A 10min video is just going to irritate me, even worse if it doesn't eventually have what I want to find.
Thanks, @Heather Kulbacki‚ and @Katherine Stibley‚! Insight into how you use the product documentation is incredibly helpful.